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For GST return preparers

GST is a self-assessed tax. GST-registered businesses are required to e-File their returns and make payment to IRAS by the due date.

Step Description Guides and Troubleshooting
1

Get ready:

  • Your organisation’s tax reference number 
  • Your personal identification number (NRIC/ FIN/ ASGD/ ITR) 
  • Your personal SingPass/ IRAS PIN 
  • Your organisation’s e-Services Access Code issued by IRAS (required only if your organisation is e-Filing GST return for the first time or you would like to authorise/ re-authorise a person for e-Filing)

If your access code is misplaced or has expired, please fax/ mail us your completed access code application form (52KB).

Reset/ request for SingPass 

Reset/ request for IRAS PIN 

2

Log in to e-Services Authorisation System (EASY)  using Access Code and SingPass/ IRAS PIN to authorise a staff or a third party (e.g. tax agent) to file for the organisation. To submit GST return to IRAS, there must be at least one person whose role is set as “Approver” in EASY.

Note: This step is required if your organisation is e-Filing GST return for the first time or you would like to authorise/ re-authorise a person for e-Filing.

GST e-Filing User Guide (4.47MB) 

3 Authorised person logs in to myTax Portal  for “Organisation’s/ Business’s Tax Matters” using his SingPass/ IRAS PIN to retrieve GST return (e.g. GST F5). 
4 Complete and e-File your GST return What to fill in each box? 
5 Print acknowledgement page and make payment (if applicable) to IRAS by the due date 

Payment modes/ Sign up for GIRO 

Due dates and requests for extension

 Other e-Services

Can I not e-File?

It is compulsory to e-File your GST returns through myTax Portal. Failure to e-File is an offence under Regulation 53(1) of the Goods and Services Tax (General) Regulations.

 

FAQs

Q1. I was able to e-File my previous GST returns through myTax Portal. However I am not able to e-File my current GST return as I have problems logging in to myTax Portal . Why? 
 
You may not be able to log in to myTax Portal due to the following reasons:

(i) Your access code has been revoked as you have exceeded the number of login attempts. In this case, please apply for a new access code by completing the access code application form (52KB) and submit the form to us by fax/ mail.

(ii) Your authorisation record for GST matters has expired. You may have placed an end-date (i.e. “Effective To”) to your authorisation record and hence you are unable to log in to your organisation’s GST matters after this date. In this case, you have to delete your past record and re-authorise yourself for GST matters through e-Services Authorisation System (EASY)  using the organisation’s Access Code and your SingPass/ IRAS PIN.

(iii) You have been deregistered from GST. Therefore you will not be able to log in to myTax Portal. In this case, please call our customer service officer on 1800 356 8633 to request for the paper returns.

 

 

 
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For enquiries regarding your personal/business tax account, please email us.
 
Last Updated on 19 November 2010


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