Before e-Filing of GST returns, you are required to authorise a staff or a third party (e.g. tax agent) to act for your organisation’s GST matters online. The authorisation is done via the e-Services Authorisation System (EASY) . There must be at least one person whose role is set as “Approver” who can both prepare and submit GST return(s) to IRAS online.
For step-by-step instructions on authorisation of staff or third party via EASY, you may download a printable copy of GST e-Filing User Guide (4.47MB). The guide also provides instructions on how an authorised third party can authorise its staff to act for its client.
On this page:
What will I need to log in to EASY?
Minimum system requirements
Troubleshooting for EASY login
What will I need to log in to EASY?
- Your personal tax reference number (NRIC/ FIN/ ASGD/ ITR)
Your personal SingPass or IRAS PIN. You may reset/ request for a new SingPass or IRAS PIN online
Note: Foreigners without the relevant tax reference numbers (FIN/ ASGD/ ITR), please fax/ mail us your completed application form to apply for IRAS PIN and obtain an assigned personal tax reference number.
- Your organisation’s tax reference number (e.g. UEN, GSTN)
- Your organisation’s e-Services Access Code issued by IRAS. If your access code is misplaced or has expired, please fax/ mail us your completed access code application form .
Back to Top
Minimum system requirements
- Pentium III PC and above with 256 MB RAM
- 56kbps modem with connection to a local ISP.
- Operating system Windows 2000 or higher (Macintosh system is not supported)
- Internet Explorer 5.5 or higher/ Netscape Navigator 6. 2 or higher (Mozilla Firefox is not compatible)
Your browser must be able to execute Java and Java scripts. It is also recommended that you clear your browser's cache, and close all other applications that are running in your PC to free up memory space.
Back to Top
Troubleshooting for EASY login
Please ensure that your computer satisfies the minimum system requirements and your personal SingPass/ IRAS PIN, organisation’s tax reference number and e-Services Access Code are correct and valid. If you continue to encounter login problems, please click on the relevant links in the list of common problems below.
- I hit an error page while logging in.
- My Access Code is revoked/ I have forgotten my Access Code.
- My IRAS PIN is revoked/ I have forgotten my IRAS PIN.
- I see this error message "Your browser is not Java enabled. In order to proceed, please click here for further instructions."
- How do I enable my browser to accept cookies?
For a problem that is not listed, you may refer to our list of FAQs on EASY.
Back to Top
FAQs
You can authorise any number of staff according to your organisation’s needs. A staff authorised as a “preparer” can prepare the GST return online only while a staff authorised as an “approver” can both prepare and submit GST returns to IRAS online. Therefore, your organisation needs to authorise at least 1 approver for GST matters.