Q1. How do I save the Income, Deductions And Reliefs Statement/ Consolidated Statement / Acknowledgement page?
For PC running Windows with Internet Explorer browser
a) Select "File ->Save As..." on the top of the browser window menu.
b) Select the location to save the HTML document.
c) Type in the desired file name in "File name: " and click "Save" button.
For PC running Windows with Fire Fox browser
a) Select "File ->Save Page As..." on the top of the browser window menu.
b) Select the location to save the HTML document.
c) Type in the desired file name in "File name: "
d) Choose "Web Page, complete" in "Save as type:" dropdown list
e) Click "Save" button.
For Apple computer with Safari browser
a) Select "File ->Save As..." on the top of the browser window menu.
b) Type in the desired filename in "Save As: ".
c) Select the location to save the HTML document
d) Select "Web Archive" under the "Format:" box
e) Click "Save" button.
Q2. What should I do if I am unable to view correspondence/notices via myTax Portal?
Please follow the steps below according to your browser versions
For Microsoft Internet Explorer 6.0, 7.0 or 8.0 and above for Windows
1) Click "Tools" on menu bar
2) Click "Internet Options"
3) Click "Security" tab
- Click "Custom Level…" button
- Scroll down until you see a title called " Downloads "
- Set the “Automatic prompting for file downloads” to “Enable”
- Scroll down until you see a tiltle called "Miscellaneous"
- Set the "Use Pop-up Blocker" to "Disable"
- Click "OK" button
4) Click "Privacy" tab
- Make sure that the "Block pop-ups" is unchecked
5) Click "Advanced" tab
- Scroll down until you see a title called "Security"
- Make sure that the "Do NOT save encrypted pages to disk" is unchecked
- Click "OK" button
6) Restart the web browser
For Mozilla Firefox 3.0 and above for Windows
1) Click "Tools" on menu bar
2) Click "Options"
3) Click to "Content" tab
4) Make sure that "Block pop-up windows" are unchecked
5) Click "OK" button to exit from this dialog
For Safari 4.0 and above for Apple Macintosh
1) Click "Safari" on Safari menu bar
2) Click "Preferences"
3) Click to "Security" tab
4) Make sure that "Block pop-up windows" are unchecked
5) Close the window
For Mozilla Firefox 3.0 and above for Apple Macintosh
1) Click "Firefox" on the Firefox menu bar
2) Click "Preferences"
3) Click to "Content" tab
4) Make sure that "Block pop-up windows" are unchecked
5) Close the window