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e-Services

Name of e-Service Description Information Needed Estimated submission and/or Processing Time Guides/FAQ
myTax Mail

myTax Mail is a secure email system for you to correspond with IRAS.

Taxpayers including authorised company staff and tax agents of businesses can log into myTax Portal> myTax Mail using their SingPass or IRAS PIN to enquire about their tax matters.

1) Your NRIC / FIN number

2) Your SingPass or IRAS PIN

3) Your organisation's tax reference number and e-Services Access Code (for authorised company staff and tax agents)

4) Details of your enquiry

Submission:

10 minutes

Maximum file size: 2MB

Acceptable file type: PDF

IRAS' Processing Time:

Individual Tax matters:

We will usually respond to you within 5 working days, but more time might be needed for complex enquiries and if so, we will let you know.

Please log into myTax Mail after 5 working days to read the reply.

Corporate Tax matters:

For general enquiries, we will respond to you within 5 working days. For case-specific enquiries, we will usually respond to you within 14 working days. More time is needed for complex enquiries and if so, we will let you know.

Guide  (257KB)

FAQ (108KB)

 e-Stamping For members of the public and agents (lawyers, property agents, managing agents) to pay stamp duty on their documents (such as Sale & Purchase Agreements, Tenancy Agreements, Share Transfer and Mortgages)

1) If you are an e-Stamping registered user, your e-Stamping login id and password.

2)For non-registered users, if you are making payment by eNETS, your bank ID and password.

3)Your computer must be installed with Adobe Acrobat Reader. You need to add "iras.gov.sg" as a "safe" site and disable pop-up blockers.

Submission:

12 minutes

 IRAS' Processing Time:

After submitting the details, you can make payment and print the stamp certificate.

Guide
e-Submission of Employment Income

For employers in the Auto-Inclusion Scheme (AIS) to submit their employees' employment income information to IRAS electronically.

Employers can use either the Online Application, Offline Application or Validation and Submission Application to do the submission.

1) Your tax reference number (i.e. NRIC / FIN number)

2) Your SingPass or IRAS PIN

3) Your organisation's tax reference number

4) Your employees' Employment Income Information

Submission:

Online Application: 30 minutes (to submit 20 employee records)

Maximum Records: 200

Acceptable File Type: N.A

Offline Application/Validation and Submission Application: 10 minutes

Maximum File Size: 10MB

Acceptable File Type: .iras

 IRAS' Processing Time:

The employment income information submitted by the employer will be processed within 5 working days.

About Auto-Inclusion Scheme

About e-Submission of Employment Income

Applications:

Online Application

Offline Application

Validation and Submission Application

Amendment of Files

 

e-Submission of Commission For commission-paying companies to transmit commission information to IRAS electronically.  

1) Your tax reference number (i.e. NRIC / FIN number)

2) Your SingPass or IRAS PIN

3)Your organisation tax reference number

Submission:

10 minutes

Maximum file size: 10MB

Acceptable file type: .xml

IRAS' Processing Time:

The commission information submitted by the companies will be processed within 5 working days.

 

About e-Submission of Commission

User Guide for e-Commission Application

FAQ

 e-Submission of Donation

For Institutions of a Public Character (IPCs) to transmit tax-deductible donation information to IRAS electronically.

IPCs are required to use either ipcLink or Donation Offline Validation Program (OVP) to generate donation file for submission.

1) Your tax reference number (i.e. NRIC / FIN number)

2) Your SingPass or IRAS PIN

3) Your organisation's tax reference number

Submission:

10 minutes

Maximum file size: 10MB

Acceptable file type: .don

IRAS' Processing Time:

The donation information submitted by the IPCs will be processed within 5 working days.

About e-Submission of Donation

User Guide for ipcLink and OVP

How to e-submit Donation file

FAQ


Last Updated on 30 October 2014


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