Helpline operating hours
Mondays to Fridays: 8 am to 5 pm for all enquiries
Saturdays, Sundays and Public Holidays : Closed
24 hour toll-free automated helpline
Integrated phone services are 24-hour toll-free automated answering services. Simply dial the number listed in our Integrated Phone Services for the services that you require and follow the instructions for self-help.
There are step-by-step instructions to guide you.
For Overseas Callers
When dialling numbers beginning with "1800", please replace "1800" with our country code "65", followed by "6" and the number you wish to call.
E.g. instead of 1800 XXX XXXX, dial 65 6XXX XXXX.
Helplines
If you need to speak to a Tax Officer, please call the relevant helpline numbers:
Individual Income Tax & Property Tax
|
Helplines
|
Fax
|
Salaried Employee
|
1800 356 8300
Alternatively, use our SMS “Return My Call” service, by sending an SMS “Call <followed by your name>” (Example “Call John Tan”) to 9107 6902. Our officers will contact you by the next working day.
|
Singaporeans / Singapore Permanent Citizens:
(+65) 6351 3636
Foreigners: (+65) 6351 2707 |
Self-Employed/Partnership
|
(+65) 6351 4358 |
Tax Clearance
|
(+65) 6351 2707 |
Property Tax
|
|
Our peak hours are from 10am to 2.30pm and we receive more calls on Monday & the day after public holidays.
Productivity and Innovation Credit
|
Helplines
|
Fax
|
Companies
Self-employed/partnership
|
1800 356 8622
(+65) 6351 3534 |
(+65) 6351 4360
(+65) 6351 4358 |
Company Tax
GST
|
Helplines
|
Fax
|
Goods & Services Tax
|
1800 356 8633 |
(+65) 6351 3553 |
Appraiser's Licence & House Numbers
|
Helplines
|
Fax
|
Appraiser's Licence
|
(+65) 6351 2465 |
(+65) 6351 2455 |
House Numbers
|
(+65) 6351 2464/ 2442 |
(+65) 6351 2455 |
Other taxes
|
Helplines
|
Fax
|
Stamp Duties
|
(+65) 6351 3697
(+65) 6351 3698
Alternatively, please use our SMS “Return My Call” service, by sending an SMS “SD <followed by your name>” (Example “SD John Tan”) to 9107 6902. Our officers will contact you by the next working day.
|
(+65) 6351 3694
|
Clubs & Associations Income Tax
|
(+65) 6351 3882
|
(+65) 6351 3636
|
Estate Duty
|
(+65) 6351 3380
|
(+65) 6351 3388
|
Private Lotteries Duty, Betting and Sweepstake Duties
|
(+65) 6351 3341
|
(+65) 6351 3636
|
Trust Income Tax
|
(+65) 6351 3360
|
(+65) 6351 3636
|
|
Employer-related matters/ e-Services
|
Helplines
|
Fax
|
Employees' remuneration (e.g. Form IR8A)
|
1800 356 8300 |
(+65) 6351 3636 |
e-Submission of Employment Income / Donations / Commission
(Technical enquiries)
|
1800 356 8015 |
(+65) 6351 3302 |
Withholding tax on foreign directors
|
1800 356 8300 |
(+65) 6351 3636 |
Withholding tax on foreign professionals/ firms
|
1800 356 8300 |
|
Tax clearance for foreign employees
|
1800 356 8300 |
(+65) 6351 2707 |
Enforcement of Section 45 Withholding Tax (Filing of Withholding Tax Forms/Confirmation of Payment)
|
(+65) 6356 7012
|
|
myTax Portal (Log-in enquiries)
& EASY
|
1800 356 8015
|
(+65) 6351 4427
|
Late payment/ Non-Filing/ Tax Evasion
|
|
Helplines
|
Fax
|
Late/Non-Payment Penalties
|
Payment Compliance Helpline for Individual Income Tax, Goods and Services Tax, Corporate Income Tax, Tax Clearance/Employer Deduction Schedule/ Employer Clearance, and Property Tax
|
(+65) 6356 7012
|
|
| |
Enforcement Helpline for Estate Duty/ Trust, Clubs & Associations Income Tax
|
(+65) 6351 3850
(+65) 6351 2820
(+65) 6351 2827
|
(+65) 6351 4364 |
Non-Filing Penalties
|
Filing Compliance Helpline for Letter of Composition/Summons/Warrant of Arrest
|
(+65) 6356 7012
|
|
Tax Evasion
|
Investigation & Forensics
|
(+65) 6351 3258
(+65) 6351 3259
|
(+65) 6351 3250
|
General matters
|
Helplines
|
Fax
|
Main Line
|
(+65) 6356 8233 |
(+65) 6351 2131 |
Career Opportunities
|
(+65) 6351 2043/ 2049 |
(+65) 6351 2131 |
Media & Public Relations
|
(+65) 6351 2076 |
(+65)6351 4363 |
Booking of facilities
|
(+65) 6351 2145 |
(+65) 6351 2131 |
Quality Service Manager (QSM)
|
Helpline
|
Fax
|
Quality Service Manager
|
1800 356 8225 |
(+65) 6351 4427 |
In line with our efforts to continuously improve our helpline services, conversations over the helpline will be recorded for our quality monitoring and coaching purposes.