Helping and Encouraging Compliance

The Integrated Compliance and Service Framework guides us in formulating strategies in the delivery of excellent service and in our management of tax compliance. This framework is built on our belief that taxpayers are generally compliant. In line with this, we aim to foster an environment that makes it easy for taxpayers to comply with their tax obligations, and hard for taxpayers not to. This encourages voluntary compliance and builds community confidence in the tax system. In turn, this ensures that Singapore has a fair and sustainable tax system, where the tax administration is effective and efficient, and every taxpayer contributes his fair share of tax. 

Integrated Compliance and Service Framework

The Integrated Compliance and Service Framework sets out IRAS’ high level strategies for achieving our corporate goals of providing excellent service and maximising voluntary compliance. The framework is premised on our belief that taxpayers are generally compliant. Please click on the links to find out more.