Innovating and Growing as an Organisation

We develop and deepen our capabilities to drive innovation, as we work towards becoming a more nimble, digital IRAS. We encourage our people to proactively contribute ideas to optimise and enhance our organisation’s systems, processes and capabilities.

In FY2016/17, our people contributed 5,000 suggestions and completed more than 400 innovation projects. IRAS was also conferred the following awards/recognition:

  • Renewal Certification for ISO 9001:2008
  • The Public Sector Pro-Enterprise Initiative Award, for simplifying pre-registration GST claim rules and easing compliance for GST-registered businesses.
  • Internet Crystal Mark (ICM) for IRAS Website approved by UK’s Plain English Campaign
  • NS Gold Mark, to recognise organisations that are pro-active in their support for NS with pro-NS and total defence policies and practices
  • Ministry of Finance Awards 2016:
    - Most Innovative Project/Policy Award for the CPF Data Link-up Service for AIS
    - Best Suggestion Award for Application Lifecycle Management and Personal Reliefs Eligibility Tool
    - Innovation Champion Award, which recognises officer who exemplify innovation and creativity in their work: Ms Angela Ang
  • Angela was also awarded the PS21 Innovation Champion Award.