IRAS Survey on Understanding IRAS Website Users

The survey on Understanding IRAS Website Users is conducted as part of IRAS’ efforts to better understand taxpayers’ views on our website.

Who are the participants for the survey?

Survey respondents are randomly selected from the base of taxpayers who are individual income taxpayers.

How will the survey be conducted?

  • Invitations to participate in the survey will be sent via SMS or email to the selected taxpayers.
  • The SMS or email will contain the survey link for participants to complete the online survey.
  • The survey period will end by 31 Dec 2020. 

How will my responses to the Survey be used?

All responses received will be anonymised and will not be linked to you personally. Your survey responses will provide useful insights on the content and user experience of the IRAS website.

If I have questions on the survey, who should I contact?

If you have any queries on the survey, please contact 

Ms Luo Yuzheng (
Ms Sherye Ng (
Ms Phay Yeung Lyn (