Taxpayer Survey 2017

The Taxpayer Survey is conducted once every two years to get an in-depth understanding of taxpayers' satisfaction with IRAS’ services and obtain feedback on IRAS' policies, regulations and services. IRAS has commissioned an independent research company, Forbes Research Pte Ltd, to conduct the Taxpayer Survey 2017.

Who are the participants for Taxpayer Survey 2017?

Respondents to the survey are randomly selected across various tax types so that they will be representative of Singapore's tax-paying population.

How will the survey be conducted?

Invitation letters will be sent out to the randomly selected taxpayers from mid Apr 2017. The letters will contain unique log-in details for participants to complete the online survey. Alternatively, participants may also complete the hardcopy questionnaire and mail it back to IRAS.

How will my responses to the Taxpayer Survey be used?

All responses received will be kept strictly confidential and reported on an aggregated basis. Individuals will not be identified in the findings of the study.

Who should I contact with regards to the survey?

If you have any queries on the survey, please contact Forbes Research Pte Ltd:

We hope that the findings from the survey will give us greater insights on how we may partner the community in nation-building and inclusive growth.