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Got a question? Save waiting time and get quick tax answers @Ask Jamie (24/7) or chat with us online (for selected tax services from 8am to 5pm on Mondays to Fridays.

Helpline Operating Hours

Mondays to Fridays: 8 am to 5 pm for all enquiries
Saturdays, Sundays and Public Holidays : Closed

Eve of Christmas, New Year and Chinese New Year: 8am to 1pm 


Self-help using our 24 Hour Toll-Free Integrated Phone Services

Simply dial the number listed in our Integrated Phone Services for the services that you require and follow the instructions for self-help.

There are step-by-step instructions to guide you.

For Overseas Callers

When dialling numbers beginning with "1800", please replace "1800" with our country code "65", followed by "6" and the number you wish to call.

  • E.g. instead of 1800 XXX XXXX, dial 65 6XXX XXXX.

Helplines

If you need to speak to a Tax Officer, please call the relevant helpline numbers:

Individual Income Tax & Property Tax

MediShield Life Premium

Corporate Income Tax/ Employer-related Matters

GST

Appraiser's Licence & House Numbers

Other Taxes

e-Services (myTax Portal/ e-Submission of Employment Income, Donations/Commission)

Enforcement-related Matters

Tax Evasion

General Matters

Quality Service Manager (QSM)


From 3 Sep 2018, customers who wish to enquire on business registration and business advisory matters, please call the relevant helpline numbers:

ACRA Helpdesk: 6248 6028

Enterprise Infoline: 6898 1800

CorpPass Helpdesk: 6643 0577


Individual Income Tax and Property Tax


Get instant answers from our popular FAQs!

You can also get immediate answers from Ask Jamie.

    For shorter wait time, please chat with us online.                                                                                                                                                 


    .

    Helpline Fax
    Salaried Employee

    1800 356 8300 

    (Expect a longer waiting time if you call our helpline)



    		N.A.*
    Self-Employed/Partnership
    Tax Clearance

    Property Tax

    (For Stamp Duty Enquiry, please click here )

    * Due to low usage, facsimile services will no longer be available.

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    MediShield Life (MSHL) Premium

    Frequently Asked Questions


    Visit our MSHL webpages to find out more.

    Can't seem to find your answer from our website or e-Services? Call us!


    		Helplines
    Late Payment of MediShield Life Premium
    		(+65) 6356 7012

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    Corporate Income Tax/ Employer-related Matters

    1. Automatic Extension to File the YA 2021 Estimated Chargeable Income (ECI) for Companies with Financial Years Ending in Jan and Feb 2020

    Updated! As part of our support for taxpayers in light of the latest measures to manage the COVID-19 situation, companies with Financial Years ending in Jan and Feb 2020 will be granted an automatic extension till 30 Jun 2020 to file their YA 2021 ECI. These companies who are on GIRO will continue to enjoy instalments (PDF, 63KB) to settle their estimated tax on YA 2021 ECI e-Filed by 30 Jun 2020.

    2. Budget 2020 Updates 

    (i) Automatic Extension of Instalment Plan for Estimated Chargeable Income (ECI) 

    Companies that are on GIRO and filed their ECI on time (i.e. within three months from the end of their financial year) (i.e. qualifying companies) will automatically qualify for an additional two months of interest-free instalment, if the ECI is filed as follows:

    a. during the period from 19 Feb 2020 to 31 Dec 2020 (both dates inclusive); or
    b. before 19 Feb 2020 and the company has an ongoing instalment payment to be made in Mar 2020. 

    (ii) Automatic Three-Month Deferment of Corporate Income Tax (CIT) Payments 

    New! All companies with CIT payments due in the months of Apr, May and Jun 2020 will be granted an automatic three-month deferment of these payments, regardless of which YA the taxes or payments relate to.                                                               
    The CIT payments that are deferred from Apr, May and Jun 2020 will be collected in Jul, Aug and Sep 2020 respectively. This support measure complements the automatic extension of two months interest-free instalments as announced in Budget 2020 on 18 Feb 2020. Please refer to Deferment of Corporate Income Tax (CIT) Payments for more information on how the three-month CIT payment deferment would apply to instalments granted on tax payable for Estimated Chargeable Income e-Filed.

    Eligible companies can expect to receive a letter from IRAS by Apr 2020. Companies who are on GIRO will be able to view their revised instalment plans at myTax Portal from 1 May 2020. Companies that are not on GIRO and are required to make a one-time CIT payment in Apr, May and Jun 2020 can use the Corporate Tax Payment Deferment Calculator (XLSX, 28KB) to view the revised payment due date. Find more information here.

    Companies that do not wish to enjoy the CIT payment deferment may:

    If the company is on GIRO:
    Write to ctpayment@iras.gov.sg to inform IRAS to continue with the original GIRO deduction(s) in Apr, May and/ or Jun 2020. Please also provide the following details: 
      a) Email Subject Header “Request to Opt Out of CIT Payment Deferment”;
      b) Full name and tax reference number of the company; and
      c) Date of “GIRO Deduction Plan for Corporate Tax” Notice (in dd/mm/yyyy format) for which which the company would like to opt out of the payment deferment.

    If the company is not on GIRO:
    Proceed to make early payment for the corporate income tax. There is no need to write-in to inform IRAS of the early payment.

    3. Manage your tax matters at myTax Portal today! 

    View and manage your company's tax transactions with IRAS at  mytax.iras.gov.sg at your convenience.

    Before you can access IRAS' Corporate Tax e-Services at mytax.iras.gov.sg, you need to be granted with either:
    • "Access to all e-Services" in CorpPass; or
    • "Approver" role for the "Corporate Tax (Filing and Applications)" e-Service in CorpPass.

    For assistance on CorpPass setup, please refer to the following for guidance.

    For Companies
    - CorpPass Step-by-Step Guide for Companies (PDF, 8.59MB)
    - Frequently Asked Questions (FAQs) on CorpPass for Companies (PDF, 297KB)
    - Guide on How to Log In to myTax Portal Using CorpPass (PDF, 973KB)

    Applicable to a company director who is e-Filing for the company
    - CorpPass Simplified Guide for Companies (PDF, 615KB)

    For Tax Agents
    - CorpPass Step-by-Step Guide for Tax Agents (PDF, 9.62MB)
    - FAQs on CorpPass for Tax Agents (PDF, 464KB)

    For Foreign Entities
    - CorpPass Step-by-Step Guide for Foreign Entities (PDF, 9.96MB)

    Login/ e-Filing Issues Encountered at myTax Portal
    Please click here (PDF, 193KB) for a list of common login/ e-Filing issues encountered at myTax Portal.

    Get instant answers from our popular FAQs!

    You can also get immediate answers from Ask Jamie by entering your questions into the Ask Jamie pop-up dialogue at the Corporate Tax webpages.

    Phone lines may be less busy from 8.30am to 10.30am. Expect a waiting time of 15 minutes or longer if you call the Corporate Tax Helpline in Mar and Apr (our peak periods). 

    Helplines
    myTax Portal (Log-in enquiries) 1800 356 8015
    e-Submission of Employment Income (Technical Enquiries / Auto-Inclusion Scheme (AIS))
    Chat with us online
    Employees' Remuneration (e.g. Form IR8A) 1800 356 8300

    Wage Credit Scheme (WCS)

    1800 352 4727

    Jobs Support Scheme

    As we are currently experiencing a high volume of enquiries, we seek your understanding that the waiting time may be longer than usual.

    		1800 352 4728

    Special Employment Credit (SEC)

    CPF Transitional Offset Scheme (CTO)

    Enabling Employment Credit (EEC)

    Skills Future Enterprise Credit (SFEC)

    1800 352 4728



    (+65) 6785 5785

    Late Filing or Failure to File Form C-S/ C
    Late Payment or Non-Payment of Taxes     		(+65) 6356 7012

    Estimated Chargeable Income (ECI)
    Filing of Form C-S/ C

    The government has commenced the disbursement of payouts under the Jobs Support Scheme (JSS) to eligible companies. Companies will receive the payout automatically in their GIRO bank account for Income Tax/ GST, or bank account that is registered with PayNow Corporate. Otherwise, companies will receive the payout in cheque. For more information on JSS, please contact us at 1800 352 4728 or email your enquiry at Go.gov.sg/payout.

    The e-Filing due date of the YA 2020 Income Tax Return (Form C-S/ C) for companies is 15 Dec 2020. For filing matters relating to sole-proprietorships and partnerships, please refer to Individual Income Tax and Property Tax.  

    Chat with us online

    Local Callers

    1800 356 8622

    Overseas Callers

    (+65) 6356 8622

    Payment Matters

    e-Filing of Withholding Tax
    		(+65) 6356 7012
    Tax Clearance for Foreign Employees 1800 356 8300


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    Withholding Tax
    Helplines Fax
    Withholding Tax on Foreign Professionals / Directors 1800 356 8300
    		N.A.*

    Withholding Tax on Non-Resident Companies

    Local Callers

    1800 356 8622

    Overseas Callers

    (+65) 6356 8622

    Filing of Withholding Tax Forms / Confirmation of Payment / Enforcement of Section 45 Withholding Tax (+65) 6356 7012

    * Due to low usage, facsimile services will no longer be available.

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    GST

    Helplines Fax
    Goods & Services Tax 1800 356 8633
    		N.A.*

    * Due to low usage, facsimile services will no longer be available.

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    Appraiser's Licence & House Numbers

    Helplines Fax
    Appraiser's Licence (+65) 6351 2465
    		N.A*
    House Numbers (+65) 6351 2464/ 2442

    * Due to low usage, facsimile services will no longer be available.

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    Other Taxes

    Helplines Fax
    Stamp Duties

    1800 460 4923

    Chat with us online
    		 N.A.*
    Clubs & Associations Income Tax (+65) 6351 3352 / 3511 / 3883
    Estate Duty (+65) 6351 3169
    Private Lotteries Duty, Betting and Sweepstake Duties (+65) 6351 3341
    Trust Income Tax (+65) 6351 3363 / 6351 3360

    * Due to low usage, facsimile services will no longer be available.

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    e-Services (myTax Portal)

    Helplines
    myTax Portal (Log-in enquiries)
    Chat with us online


    e-Services (e-Submission of Employment Income, Donations/Commission)

    Helplines Fax
    e-Submission of Employment Income, Donations / Commission
    (Technical enquiries)
    Chat with us online
    		 N.A*

    back to top * Due to low usage, facsimile services will no longer be available.

    Enforcement-related Matters

    Description Helplines Fax

    Late or Non-filing of Tax Returns / Late or Non-payment of Tax relating to:

    		 (+65) 6356 7012

    Chat with us online


    		 N.A.*
    (+65) 6351 2775  N.A.*
    (+65) 6351 2833 N.A.*
    (+65) 6351 2868 N.A.*

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    Tax Evasion

    Description Contact Number Fax
    Reporting of Tax Evasion Complaints (+65) 6351 3258 / 3259
    		(+65) 6351 3250


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    General Matters

      Helplines
    Main Line (+65) 6356 8233
    Career Opportunities (+65) 6351 3024/ 3060
    Media & Public Relations (+65) 6351 2076
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    Quality Service Manager (QSM)

    Helplines
    Quality Service Manager 1800 356 8225

    In line with our efforts to continuously improve our helpline services, conversations over the helpline will be recorded for our quality monitoring and coaching purposes.

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