myTax Mail is a secure email system for you to correspond with IRAS.
Taxpayers including authorised company staff and tax agents of businesses can log into myTax Portal> myTax Mailusing their SingPass or IRAS PIN to enquire about their tax matters.
- Your NRIC / FIN number
- Your SingPass or IRAS PIN
- Your organisation's tax reference number and e-Services Access Code (for authorised company staff and tax agents)
- Details of your enquiry
Maximum file size: 2MB
Acceptable file type: PDF
IRAS' Processing Time
Individual Tax matters:
We will usually respond to you within 5 working days, but more time might be needed for complex enquiries and if so, we will let you know.
Please log into myTax Mail after 5 working days to read the reply.
Corporate Tax matters:
For general enquiries, we will respond to you within 5 working days. For case-specific enquiries, we will usually respond to you within 14 working days. More time is needed for complex enquiries and if so, we will let you know.