From 2020

2021

  • CX Asia Excellence Awards 2021 – Best Customer Experience Award (Gold)
  • The 15th Singapore HR Awards – Digital Transformation (Silver)
  • Public Sector Transformation Awards 2021
    - Service Delivery Excellence – Pivoting IRAS’ Service Delivery Model
    - Exemplary Service Excellence – Heng Yeow Loon Alson
    - Exemplary SkillsFuture @ Public Service – Cheong Ting Ting and Phan Boon Shan
    - Agility - The Job Support Scheme - Saving Jobs and Protecting Livelihoods (in collaboration with MOF)
  • Public Sector Pro-Enterprise Initiative Award (Silver)
    - Redesigning IRAS Agency Appointment for Banks
  • Total Defence Awards 2021 - National Service Advocate Award (Organisation)

2020

  • Public Service Transformation Awards 2020
    - Citizen Engagement Excellence – Engaging ecosystem partners to co-create digital solutions for SMEs
    - Regulatory Excellence – Easing GST Registration Compliance for Businesses
    - Exemplary Leader (Manager Level) – Norhaizah Zainal
    - Exemplary SkillsFuture @ Public Service – Chen Yi Qiang
  • Public Sector Pro-Enterprise Initiative Award
    - Seamless Filing of Statutory Returns by SME companies via Accounting Software
    - Easing GST Registration Compliance for Businesses

    2010 to 2019

    2019

    • Public Sector Transformation Awards 2019
      - Workforce Transformation Award
      - Transformative Agency of the Year Award - for achieving outstanding transformation in both our business operations and workforce capability
    • Public Sector Pro-Enterprise Initiative Award (Jul - Dec 2018) - SME Cloud Exchange Network Software

    2018

    • Certification for ISO 9001:2015
    • Public Sector Pro-Enterprise Initiative Award (Sep 2017 – Feb 2018) – New Company Start-Up Kit
    • Public Sector Pro-Enterprise Initiative Award (Bronze) – New Company Start-Up Kit
    • Digital Innovation Award 2018 (CISCO Customer Solutions, Asia Pac) – Omni Channel Contact Centre
    • Total Defence Awards 2018 - National Service Advocate Award (Organisation)

    2017

    • Certification for ISO 9001:2015
    • GovInsider Innovation Awards 2017
      - "Best Use of UI and UX Design" for myTax Portal Revamp
    • 2017 Pro-Enterprise Panel - Singapore Business Federation Award
      - Top 10 Agencies in Pro-Enterprise Ranking Survey

    2016

    • Renewal Certification for ISO 9001:2008
    • ComChest SHARE Award
      - ComChest 15-Year Outstanding SHARE Award
      - ComChest SHARE Platinum Award
    • Public Sector Pro-Enterprise Initiative Award
      - Simplifying pre-registration GST claim rules for GST-registered businesses (Sep 2015 - Feb 2016)
    • Internet Crystal Mark (ICM) for IRAS website
      - the ICM is a seal of approval by the Plain English Campaign (PEC) for the clarity, navigation and design of a website

    2015

    • Public Service Premier Award
    • Public Sector Pro-Enterprise Initiative Award
      - Reviewing GST claim on re-import of goods (Mar - Aug 2015)
    • Public Service Pro-Enterprise Initiative Award
      - PIC Cash Payout e-Services (Sep 2014 - Feb 2015)
    • Pro-Enterprise Agency Award and Pro-Enterprise Panel - Singapore Business Federation Most Improved Agency Award
      - Pro-Enterprise Agency Award
      - Pro-Enterprise Panel - Singapore Business Federation Most Improved Agency Award
      - Best Suggestion (Supporting Agency) Award
      - Public Sector Pro-Enterprise Initiative Award (Bronze) Award
    • Total Defence Awards 2015 NS Advocate Award (Organisations)
    • Best Practice Award (Service Delivery) 
    • SHARE Platinum Award
    • Singapore HR Awards 
      - Leading HR Practices in Lifelong Learning 
      - Leading HR Practices in Talent Management, Retention and Succession Planning
      - Leading HR Practices (Special Mention) in Compensation and Rewards Management

    2014

    • Public Service Distinguished Award
    • Service Class, Innovation Class and People Developer certification
    • Work-Life Achiever Award 2014
    • SHARE Platinum Award
    • Re-certified as an Eco-Office from 2014-2016
    • Singapore HR Awards 2014
      - Advocate and Leading HR Practices in Learning and Human Capital Development
      - Advocate and Leading HR Practices in Quality Work-Life, Physical and Mental Well-Being
      - Leading HR Practices in Manpower Resourcing and Planning
      - Leading HR Practices (Special Mention) in Compensation and Rewards Management
    • BCA Green Mark Award (Platinum) - the highest award issued by Building and Construction Authority (BCA) for the BCA Green Mark.

    2013

    • Public Sector Pro-Enterprise Initiative (formally known as the Best Pro Enterprise Idea Award)
      - Simplified Income Tax Filing for Small Companies (Nov 2012 to Jan 2013)
      - Simplifying rules on free gift of goods (GST)  (Feb to Apr 2013)
    • Singapore HR Awards 2013 (by Singapore Human resource Institute) in 
      - Leading HR Practices in Corporate Social Responsibility
      - Leading HR Practices in Learning and Human Capital Development Award
      - Leading HR Practices in Quality Work-Life, Physical and Mental Well-Being Award
    • Community Chest's SHARE Award (Platinum)

    2012

    • CIO Asia Award 2012: Electronic Tourist Refund Scheme (eTRS) 
    • Global Performance Excellence Award (World Class)
    • Best Pro-Enterprise Idea Award
      - GST Changes for the Marine Industry – Phase 2 (Nov 2011 to Jan 2012)
      -  Enhanced e-Lodgement of Documents at SLA (Feb to Apr 2012)
      - Relief of import GST incurred by local agents (May to Jul 2012)CIO 100 Award
    • CIO 100 Award
    • Singapore HR Awards 
      - Leading HR Practices in Manpower Resourcing and Planning
      - Leading HR practices (Special Mention) in Quality Work-Life, Physical and Mental Well-Being
      - Leading HR Practices (Special Mention) in Compensation & Rewards Management Award
    • Minister's Honours Roll and MHA Award for NSmen's Employers 2012
    • Work-Life Achiever Award 2012
    • Singapore HEALTH Award 2012 (Platinum)
    • Community Chest’s SHARE Award (Gold)
    • Best PS21 Project Award 2012 (Gold)
    • Eco-Office Label certificate, which is a green initiative launched by the Singapore Environment Council (SEC) and City Developments Limited (CDL)

    2011

    • Singapore Quality Award 2011
    • Singapore HR Awards - Leading HR Practices in Learning & Human Capital Development Award
    • Singapore HR Awards - Leading HR Practices in HR Communications & Branding Award
    • Singapore HR Awards - Leading HR Practices (Special Mention) in Talent Management, Retention & Succession Planning Award
    • Singapore HR Awards - Leading HR Practices (Special Mention) in Employee Relations & People Management Award
    • Community Chest's SHARE Award (Gold)
    • Community Chest 10-Year Outstanding SHARE Award
    • Best Pro-Enterprise Idea Award and Silver Award Winner in Overall Category
      - GST Changes for the Biomedical Industry (Aug to Oct 2011)

    2010

    • Public Service Distinguished Award
    • Government Web Excellence Awards - Merit Award (Best Managed Website)
    • Singapore HR Awards (for "Work-Life, Physical & Mental Well-Being" and "Corporate Social Responsibility")
    • Singapore HR Awards (Special Mention) Awards (for "Employee Relations & People Management" and "Compensation & Rewards Management")
    • Singapore H.E.A.L.T.H. Award (for "Mental Wellbeing")
    • Enterprise Green IT Award
    • Water Efficient Building Label
    • Best Pro-Enterprise Idea Award and Bronze Award Winner in Overall category
      - Simplification of Time Supply Rules (Feb-Apr 2010)

    2000 to 2009

    2009

    • President Social Service Award (Formal Category)
    • Knowledge Management Excellence Award -Silver Medal
    • Total Defence Award (Employers) - Minister for Defence Award
    • First e-Citizen Government Partner of e-NETS

    2008

    • National Infocomm Awards 2008 (Merit Award - Most Innovative Use of Infocomm Technology for Public Sector)
    • Work-life Excellence Award 2008
    • Total Defence Award  (Employers) -Distinguished Defence Partner Award
    • Home Team National Service Award 2008
    • Community Chest's SHARE Award (Platinum)
    • Singapore Quality Class
    • People Developer Re-Certification
    • Renewal certification for ISO 9001:2000
    • Singapore H.E.A.L.T.H. Award (Platinum)

    2007

    • MIS Asia IT Excellence Award 2007 (Best Business Enabler, Government)
    • Singapore Labour Foundation Educational Tours Award
    • Lectora eLearning Courseware Competition (Bronze, Best Demonstration of Instructional Design)
    • Community Chest's SHARE Award (Platinum)

    2006

    • ACE Award for Pro-Enterprise Agencies (2006)
    • Distinguished Public Service Award
    • Community Chest 5-Year Outstanding SHARE Award
    • Community Chest's SHARE Award (Platinum)
    • President's Challenge 2006 Award for Invaluable Contribution
    • Work-Life Excellence Award 2006
    • Singapore Sporting Inspiration Awards (Certificate of Commendation, Sports Advocate)
    • MHA Award for NSmen's Employers 2006
    • MINDEF Distinguished Defence Partner Award

    2005

    • ACE Award for Pro-Enterprise Agencies (2005)
    • MOE Learning Journeys Partnership Award
    • HSBC Project Partnership Award
    • Singapore HR Award 2005 (Manpower Resourcing and Planning)
    • MINDEF Meritorious Defence Partner Award
    • MHA Award for NSmen's Employers 2005 Award
    • MOF Power (Gold) Award
    • President's Challenge 2005 Award for Invaluable Contribution
    • Community Chest's SHARE Award (Platinum)
    • Singapore H.E.A.L.T.H. Promoter Award
    • Singapore H.E.A.L.T.H. Award (Platinum)
    • Building Energy Performance Award 2005

    2004

    • POWER Suggestion Award
    • Singapore Family Friendly Employer Award
    • ACE 2004 Award for Pro-Enterprise Agencies
    • Singapore H.E.A.L.T.H. Award 2004 (Platinum)
    • People Developer Standard Re-Certification
    • 30th Annual Report Award (First Runner-Up for Best Annual Report)
    • MHA Award for NSmen's Employers 2004 (Award)
    • SAF Award for Employers 2004 (Certificate of Commendation)
    • Community Chest's SHARE Award (Platinum)

    2003

    • Singapore Quality Award (SQA) 2003
    • Distinguished Public Service Award for Organisational Excellence
    • ISO 9001:2000 Certification for Estate Duty and Stamp Duty
    • 29th Annual Report Award (Best Annual Report)
    • Singapore H.E.A.L.T.H. Award 2003 (Gold)
    • Community Chest's SHARE Award (Platinum)
    • MHA Award for NSmen's Employers 2003 (Certificate of Commendation)
    • SAF Award for Employers 2003 (Certificate of Commendation)

    2002

    • ISO 9001:2000 Certification for Property Tax, Corporate Tax and Goods and Services Tax
    • 28th Annual Report Award (Best Annual Report)
    • Singapore H.E.A.L.T.H. Award 2002 (Gold)
    • Community Chest's SHARE Award (Gold)
    • Family Friendly Firm Award (Merit)
    • Sports ACE Awards 2002: Most Active Organisation (Certificate of Commendation)
    • SAF Award for Employers 2002 (Certificate of Commendation)

    2001

    • ISO 9001:2000 Certification for IT Development Process and Individual Income Tax
    • Outstanding Quality Circle Organisation Award
    • Singapore H.E.A.L.T.H Award 2001 (Gold)
    • Community Chest's SHARE Award (Silver)
    • 27th Annual Report Award (Certificate of Special Commendation)
    • Sports ACE Awards 2001: Most Active Organisation (Certificate of Commendation)
    • SAF Award for Employers 2001 (Certificate of Commendation)
    • MHA Award for NSmen's Employers 2001 (Certificate of Commendation)

    2000

    • People Developer Standard (PDS)
    • 1st ASEAN Energy Award for Best Practice Competition (Building sector) (Most Energy Efficient Building)
    • Singapore H.E.A.L.T.H Award 2000 (Gold)
    • Community Chest's SHARE Award (Silver)
    • Sports ACE Awards 2000: Most Active Organisation (Certificate of Commendation)
    • Community Chest's Care & Share Pacesetter Award
    • NKF Lifeforce Silver Knights Award
    • SAF Award for Employers 2000 (Certificate of Commendation)
    • MHA Award for NSmen's Employers 2000 (Certificate of Commendation)

    Prior to 2000

    1999

    • Singapore Quality Class
    • Singapore H.E.A.L.T.H Award 1999 (Gold)
    • Community Chest's SHARE Award (Silver)
    • Sports ACE Awards 2000: Most Active Organisation (Certificate of Commendation)
    • SAF Award for Employers 1999 (Certificate of Commendation)

    1998

    • CIDB Best Buildable Design Award
    • Community Chest's SHARE Award (Silver)
    • SAF Award for Employers 1998 (Certificate of Commendation)

    1997

    • Community Chest's SHARE Pacesetter Award (Silver)
    • SAF Award for Employers 1997 (Certificate of Commendation)

    1996

    • National IT Award

    1995

    • Plexus Excellence Award for Imaging and Workflow System