Need help in using myTax Portal? Browse the myTax Portal Technical FAQ

For Corporate Property Owners
From 11 Apr 2021, you will be required to log in to government digital services for businesses (G2B) using Singpass instead of Corppass. For more information, visit Corppass website.

For Individual Property Owners
You need Singpass 2-Step Verification (Singpass 2FA) to log in to mytax.iras.gov.sg. This means that you have to enter a One-Time Password (OTP) sent via SMS to your mobile phone or generated by your OneKey Token as a second level of authentication. Please register and activate your Singpass 2FA at www.singpass.gov.sg.
Name of Digital ServiceDescriptionPlease have the following information ready before using the Digital ServiceEstimated Submission and/or Processing TimeGuides/FAQ

Apply/ Withdraw for Owner-Occupier Tax Rates (Applicable to Residential Properties only)
This e-Service is mobile-optimised

For Individual Property Owners

Submit a claim/ request to withdraw owner-occupier tax rates.

Note: If you own and live in more than one house, you can only apply for the owner-occupier tax rates for only one property. This concession does not apply to corporate property owners. If you do not intend to live in the property, you should withdraw the owner occupier tax rates to avoid any penalty for late or non-notification.

  1. Your tax reference number (i.e. NRIC/FIN number)
  2. Your Singpass or Singpass Foreign user Account (SFA)
  3. Your property address or property tax reference number
  4. Period of Claim/ Period of Occupancy

Submission

15 minutes

Processing

Most claims will be processed within a month.

-

Apply for Payment Plan
This e-Service is mobile-optimised

For Individual Property Owners

Apply new GIRO arrangement (get instantaneous approval from your bank) or re-activate your previous GIRO arrangement and edit your payment plan for your property Tax.

  1. Your tax reference number (i.e. NRIC/FIN number)
  2. Your Singpass or Singpass Foreign user Account (SFA)
  3. Your Internet Banking login details (e.g. password, token)
  4. Your ATM card details (for DBS/POSB customers)
  5. Your property address or property tax reference number

Submission

5 minutes

Processing

Your new GIRO application will be approved instantly by your bank and your GIRO arrangement will be set up within 3 working days.

Check Property Tax Balance
This e-Service is mobile-optimised

Check if there is any outstanding tax on your property.

  1. Your property address and tax reference number (i.e. NRIC/FIN number) OR
  2. Your property tax reference number

Submission

5 minutes

Processing

The result will be displayed immediately.

-

myTax Mail
This e-Service is mobile-optimised

A secure email system for you to correspond with IRAS on your confidential tax matters.

  1. Your tax reference number (e.g. NRIC/FIN) and Singpass or Singpass Foreign user Account (SFA) (for individual property owners)
  2. Your organisation tax reference number and Singpass (for corporate property owners)
  3. Your property address or property tax reference number
  4. Enquiry details
  5. Supporting attachments (if applicable)
    1. Maximum File Size: 2.00 MB
    2. Supported File Type: PDF

Submission

10 minutes

Processing

We will reply to you within 5 working days or inform you if we require more time. 

-

Object to Annual Value
This e-Service is mobile-optimised

File an objection to the annual value and/or effective date of assessment of your property at any time of the year or within 30 days upon receiving the Chief Assessor’s notice to amend the annual value of your property. You will need to show evidence that the annual value is excessive.

Note: If you are living in your own house, and would like to apply for owner-occupier tax rates, please do not file an objection.

  1. Your tax reference number (i.e. NRIC/FIN number) and Singpass or Singpass Foreign user Account (SFA) (for individual property owners)
  2. Your organisation tax reference number and Singpass (for corporate property owners)
  3. Your property address or property tax reference number
  4. Your valuation notice number (if applicable)
  5. Reason(s) for your objection and basis for desired annual value
  6. Particulars of your agent (if any)

Submission

30 minutes

Processing

Most objections are reviewed within 6 months from the date of submission.

-

Pay Taxes
This e-Service is mobile-optimised

Settle your property tax bills, or generate a Payment Slip No. to make payment via Internet Banking.

  1. Your tax reference number (i.e. NRIC/FIN number) and Singpass or Singpass Foreign user Account (SFA) (for individual property owners)
  2. Your organisation tax reference number and Singpass (for corporate property owners)
  3. Your Internet Banking login details (e.g. password, token)
  4. Your property address or property tax reference number

Processing

We will update your account within 3 working days once payment is received.

Request Penalty Waiver/ Extension of Time to File
This e-Service is mobile-optimised

Appeal for waiver of late payment penalties.

  1. Your tax reference number (e.g. NRIC/ FIN) and Singpass / Singpass Foreign user Account (SFA) (for individual property owners)
  2. Your organisation's tax reference number and Singpass (for corporate property owners)
  3. The tax agent firm's tax reference number and Singpass (for tax agents)
  4. Your property address or property's tax reference number

Submission

3-5 minutes

Processing

The result will be displayed immediately.

Update Contact Details
This e-Service is mobile-optimised

For Individual Property Owners

View and update your contact details such as mobile number, email address, and mailing address.

  1. Your tax reference number (e.g. NRIC/FIN)
  2. Your Singpass or Singpass Foreign user Account (SFA)
  3. Your property address or property tax reference number

Submission

5 minutes

Processing

All changes will be updated immediately, except the change of mailing/ registered address, which will be processed within 3 working days.

-

Update Notice Preferences
This e-Service is mobile-optimised

For Individual Property Owners

Update your preference on how you would like to be notified when your notice(s) are ready for viewing.

  1. Your tax reference number (e.g. NRIC/FIN)
  2. Your Singpass or Singpass Foreign user Account (SFA)

Submission

5 minutes

Processing

The change will take effect within 7 days.

-

Update Notice Preferences
This e-Service is mobile-optimised

For Businesses/ Tax Agents

Update your preference on how your company/ business would like to  be notified when its notice(s) are ready for viewing.

  1. Your entity's tax reference
  2. Your Singpass
  3. Your client's tax reference number (For tax agents only)

Submission

5 minutes

Processing

The change will take effect within 7 days.

-

View Account Summary
This e-Service is mobile-optimised

View your property tax statement of account (e.g. check payment status and if there is any outstanding tax payable).

  1. Your tax reference number (i.e. NRIC/FIN number) and Singpass or Singpass Foreign user Account (SFA) (for individual property owners)
  2. Your organisation tax reference number and Singpass (for corporate property owners)
  3. Your property address or property tax reference number

N.A.

View/ Cancel Payment Plan
This e-Service is mobile-optimised

View or Cancel your payment plan for your Property Tax.

  1. Your tax reference number (i.e. NRIC/FIN number) and Singpass or Singpass Foreign user Account (SFA) (for individual property owners)
  2. Your organisation tax reference number and Singpass (for corporate property owners)
  3. Your property address or property tax reference number

Submission
5 minutes

Processing
Your payment plan will be cancelled instantly upon request.

View Property Tax Notices
This e-Service is mobile-optimised

For Individual Property Owners

View your letters/notices (e.g. property tax bill) and acknowledgements from IRAS.

  1. Your tax reference number (i.e. NRIC/FIN number) and Singpass or  Singpass Foreign user Account (SFA) (for individual property owners)
  2. Your property address or property tax reference number
N.A.-
View Property Tax Notices

For Businesses / Tax Agents

View / Mass Download your letters/notices (e.g. property tax bill) and acknowledgements from IRAS

  1. Your organisation tax reference number and Singpass (for corporate property owners)
  2. Your property address or property tax reference number
N.A. -

View Property Dashboard
This e-Service is mobile-optimised

View the annual value, tax rate, tax account balance and property tax reliefs of the property(s), currently owned by you.

  1. Your tax reference number (i.e. NRIC/FIN number) and Singpass or Singpass Foreign user Account (SFA) (for individual property owners)
  2. Your organisation tax reference number and Singpass (for corporate property owners)
  3. Your property address or property tax reference number
N.A.

User Guides for: