Skip to main content
The fastest and most convenient way to obtain a copy of documents issued by IRAS is via myTax Portal. 

You can view or print copies of the acknowledgement pages of your GST returns and other notices or letters issued to you within the past 3 years via myTax Portal. To do so, you must be authorised for the GST (Filing and Applications) e-Service under Corppass by your business.

  1. Log in to myTax Portal. 
  2. Go to “Notices/Letters” and select “GST”.
  3. Click on the document to view the notice/acknowledgement page. 

Points to note:

  • Please ensure that you have disabled all pop-up blockers.
  • The acknowledgement page can be retrieved only after 3 working days upon the filing of your GST return.

Retrieving acknowledgements / notices / letters not available in myTax Portal

If you are unable to retrieve a copy of the documents via myTax Portal, you may email us to request a copy of the documents. You can only request for documents up to past 5 years to-date. Search fees and document fees will apply: 

  • Document search fee per request: $20.00
  • Fee for each page of document: $0.30
Example: Fees for retrieving acknowledgement pages

ABC Company is requesting for the acknowledgement pages for two GST returns filed 4 years ago. As each GST return has two pages of acknowledgement, the search fee and document fees payable by ABC Company would be :

ItemFee

Search Fee

$20.00

Document fee for GST return 1

$0.60

($0.30 x 2 pages)

Document fee for GST return 2

$0.60

($0.30 x 2 pages)

Total

$21.20

 

How to pay

Payment should be made via Internet Banking Fund Transfer. Once IRAS replies you on the amount of search fees payable, please proceed by selecting ‘Search Fees’ in the Request Form for Fund Transfer/ Telegraphic Transfer Payments.

When making payment, please indicate the following in the “Beneficiary Reference/ Purpose of Payment/ Remittance Information/ Payment Details” field in your banking portal to avoid delays in the processing of your payment:

  1. Your Tax Reference Number
  2. ‘GST Ack’

(E.g., 202012345A GST Ack)

After IRAS has received your payment, we will email the documents to you.

Related content