The fastest and most convenient way to obtain a copy of documents issued by IRAS is via myTax Portal

You can view or print copies of the acknowledgement pages of your GST returns and other notices or letters issued to you within the past 3 years via myTax Portal. To do so, you must be authorized for the GST (Filing and Applications) e-Service under Corppass by your business.

  1. Log in to myTax Portal
  2. Go to “Notices/Letters” and select “GST”.
  3. Click on the document to view the notice/acknowledgement page. 

Points to note:

  • Please ensure that you have disabled all pop-up blockers.
  • The acknowledgement page can be retrieved only after 3 working days upon the filing of your GST return.

Retrieving acknowledgements / notices / letters not available in myTax Portal

If you are unable to retrieve a copy of the documents via myTax Portal, you may email us to request a copy of the documents. You can only request for documents up to past 5 years to-date. Search fees and document fees will apply: 

  • Document search fee per request: $20.00
  • Fee for each page of document: $0.30

Example: Fees for retrieving acknowledgement pages

ABC Company is requesting for the acknowledgement pages for two GST returns filed 4 years ago. As each GST return has two pages of acknowledgement, the search fee and document fees payable by ABC Company would be : 

ItemFee
Search fee$20.00
Document fee for GST return 1$0.60
($0.30 x 2 pages)
Document fee for GST return 2$0.60
($0.30 x 2 pages)
Total$21.20

How to pay

Once IRAS replies to you on the amount of search fees payable, please proceed to pay via Internet Banking Fund Transfer, with details as follows:

  • Payee: Commissioner of Inland Revenue
  • Account Type: DBS Current Account
  • Account No.: 0010468669
  • DBS Swift Code: DBSSSGSG
  • Beneficiary Reference/Purpose of Payment/ Remittance information/ Payment Details: Tax reference number and purpose (e.g., 202012345A GST Ack)

After IRAS has received your payment, we will email the documents to you.