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Our Organisation

Taxes in Singapore

Commitment to Service

Awards and Accolades

From 2010

2018

  • Certification for ISO 9001:2015

  • Public Sector Pro-Enterprise Initiative Award (Sep 2017 – Feb 2018) – New Company Start-Up Kit

  • Public Sector Pro-Enterprise Initiative Award (Bronze) – New Company Start-Up Kit
  • Digital Innovation Award 2018 (CISCO Customer Solutions, Asia Pac) – Omni Channel Contact Centre

2017

  • Certification for ISO 9001:2015
  • GovInsider Innovation Awards 2017
    - "Best Use of UI and UX Design" for myTax Portal Revamp
  • 2017 Pro-Enterprise Panel - Singapore Business Federation Award
    - Top 10 Agencies in Pro-Enterprise Ranking Survey

2016

  • Renewal Certification for ISO 9001:2008
  • ComChest SHARE Award
    - ComChest 15-Year Outstanding SHARE Award
    - ComChest SHARE Platinum Award
  • Public Sector Pro-Enterprise Initiative Award
    - Simplifying pre-registration GST claim rules for GST-registered businesses (Sep 2015 - Feb 2016)
  • Internet Crystal Mark (ICM) for IRAS website
    - the ICM is a seal of approval by the Plain English Campaign (PEC) for the clarity, navigation and design of a website

2015

  • Public Service Premier Award
  • Public Sector Pro-Enterprise Initiative Award
    - Reviewing GST claim on re-import of goods (Mar - Aug 2015)
  • Public Service Pro-Enterprise Initiative Award
    - PIC Cash Payout e-Services (Sep 2014 - Feb 2015)
  • Pro-Enterprise Agency Award and Pro-Enterprise Panel - Singapore Business Federation Most Improved Agency Award
    - Pro-Enterprise Agency Award
    - Pro-Enterprise Panel - Singapore Business Federation Most Improved Agency Award
    - Best Suggestion (Supporting Agency) Award
    - Public Sector Pro-Enterprise Initiative Award (Bronze) Award
  • Total Defence Awards 2015 NS Advocate Award (Organisations)
  • Best Practice Award (Service Delivery) 
  • SHARE Platinum Award
  • Singapore HR Awards 
    - Leading HR Practices in Lifelong Learning 
    - Leading HR Practices in Talent Management, Retention and Succession Planning
    - Leading HR Practices (Special Mention) in Compensation and Rewards Management

2014

  • Public Service Distinguished Award
  • Service Class, Innovation Class and People Developer certification
  • Work-Life Achiever Award 2014
  • SHARE Platinum Award
  • Re-certified as an Eco-Office from 2014-2016
  • Singapore HR Awards 2014
    - Advocate and Leading HR Practices in Learning and Human Capital Development
    - Advocate and Leading HR Practices in Quality Work-Life, Physical and Mental Well-Being
    - Leading HR Practices in Manpower Resourcing and Planning
    - Leading HR Practices (Special Mention) in Compensation and Rewards Management
  • BCA Green Mark Award (Platinum) - the highest award issued by Building and Construction Authority (BCA) for the BCA Green Mark.

2013

  • Public Sector Pro-Enterprise Initiative (formally known as the Best Pro Enterprise Idea Award)
    - Simplified Income Tax Filing for Small Companies (Nov 2012 to Jan 2013)
    - Simplifying rules on free gift of goods (GST)  (Feb to Apr 2013)
  • Singapore HR Awards 2013 (by Singapore Human resource Institute) in 
    - Leading HR Practices in Corporate Social Responsibility
    - Leading HR Practices in Learning and Human Capital Development Award
    - Leading HR Practices in Quality Work-Life, Physical and Mental Well-Being Award
  • Community Chest's SHARE Award (Platinum)

2012

  • CIO Asia Award 2012: Electronic Tourist Refund Scheme (eTRS) 
  • Global Performance Excellence Award (World Class)
  • Best Pro-Enterprise Idea Award
    - GST Changes for the Marine Industry – Phase 2 (Nov 2011 to Jan 2012)
    -  Enhanced e-Lodgement of Documents at SLA (Feb to Apr 2012)
    - Relief of import GST incurred by local agents (May to Jul 2012)CIO 100 Award
  • CIO 100 Award
  • Singapore HR Awards 
    - Leading HR Practices in Manpower Resourcing and Planning
    - Leading HR practices (Special Mention) in Quality Work-Life, Physical and Mental Well-Being
    - Leading HR Practices (Special Mention) in Compensation & Rewards Management Award
  • Minister's Honours Roll and MHA Award for NSmen's Employers 2012
  • Work-Life Achiever Award 2012
  • Singapore HEALTH Award 2012 (Platinum)
  • Community Chest’s SHARE Award (Gold)
  • Best PS21 Project Award 2012 (Gold)

  • Eco-Office Label certificate, which is a green initiative launched by the Singapore Environment Council (SEC) and City Developments Limited (CDL)

2011

  • Singapore Quality Award 2011
  • Singapore HR Awards - Leading HR Practices in Learning & Human Capital Development Award
  • Singapore HR Awards - Leading HR Practices in HR Communications & Branding Award
  • Singapore HR Awards - Leading HR Practices (Special Mention) in Talent Management, Retention & Succession Planning Award
  • Singapore HR Awards - Leading HR Practices (Special Mention) in Employee Relations & People Management Award
  • Community Chest's SHARE Award (Gold)
  • Community Chest 10-Year Outstanding SHARE Award
  • Best Pro-Enterprise Idea Award and Silver Award Winner in Overall Category
    - GST Changes for the Biomedical Industry (Aug to Oct 2011)

2010

  • Public Service Distinguished Award
  • Government Web Excellence Awards - Merit Award (Best Managed Website)
  • Singapore HR Awards (for "Work-Life, Physical & Mental Well-Being" and "Corporate Social Responsibility")
  • Singapore HR Awards (Special Mention) Awards (for "Employee Relations & People Management" and "Compensation & Rewards Management")
  • Singapore H.E.A.L.T.H. Award (for "Mental Wellbeing")
  • Enterprise Green IT Award
  • Water Efficient Building Label
  • Best Pro-Enterprise Idea Award and Bronze Award Winner in Overall category
    - Simplification of Time Supply Rules (Feb-Apr 2010)

2000 to 2009

2009

  • President Social Service Award (Formal Category)
  • Knowledge Management Excellence Award -Silver Medal
  • Total Defence Award (Employers) - Minister for Defence Award
  • First e-Citizen Government Partner of e-NETS

2008

  •  National Infocomm Awards 2008 (Merit Award - Most Innovative Use of Infocomm Technology for Public Sector)
  • Work-life Excellence Award 2008
  • Total Defence Award  (Employers) -Distinguished Defence Partner Award
  • Home Team National Service Award 2008
  • Community Chest's SHARE Award (Platinum)
  • Singapore Quality Class
  • People Developer Re-Certification
  • Renewal certification for ISO 9001:2000
  • Singapore H.E.A.L.T.H. Award (Platinum)

2007

  • MIS Asia IT Excellence Award 2007 (Best Business Enabler, Government)
  • Singapore Labour Foundation Educational Tours Award
  • Lectora eLearning Courseware Competition (Bronze, Best Demonstration of Instructional Design)
  • Community Chest's SHARE Award (Platinum)

2006

  • ACE Award for Pro-Enterprise Agencies (2006)
  • Distinguished Public Service Award
  • Community Chest 5-Year Outstanding SHARE Award
  • Community Chest's SHARE Award (Platinum)
  • President's Challenge 2006 Award for Invaluable Contribution
  • Work-Life Excellence Award 2006
  • Singapore Sporting Inspiration Awards (Certificate of Commendation, Sports Advocate)
  • MHA Award for NSmen's Employers 2006
  • MINDEF Distinguished Defence Partner Award

2005

  • ACE Award for Pro-Enterprise Agencies (2005)
  • MOE Learning Journeys Partnership Award
  • HSBC Project Partnership Award
  • Singapore HR Award 2005 (Manpower Resourcing and Planning)
  • MINDEF Meritorious Defence Partner Award
  • MHA Award for NSmen's Employers 2005 Award
  • MOF Power (Gold) Award
  • President's Challenge 2005 Award for Invaluable Contribution
  • Community Chest's SHARE Award (Platinum)
  • Singapore H.E.A.L.T.H. Promoter Award
  • Singapore H.E.A.L.T.H. Award (Platinum)
  • Building Energy Performance Award 2005

2004

  • POWER Suggestion Award
  • Singapore Family Friendly Employer Award
  • ACE 2004 Award for Pro-Enterprise Agencies
  • Singapore H.E.A.L.T.H. Award 2004 (Platinum)
  • People Developer Standard Re-Certification
  • 30th Annual Report Award (First Runner-Up for Best Annual Report)
  • MHA Award for NSmen's Employers 2004 (Award)
  • SAF Award for Employers 2004 (Certificate of Commendation)
  • Community Chest's SHARE Award (Platinum)

2003

  • Singapore Quality Award (SQA) 2003
  • Distinguished Public Service Award for Organisational Excellence
  • ISO 9001:2000 Certification for Estate Duty and Stamp Duty
  • 29th Annual Report Award (Best Annual Report)
  • Singapore H.E.A.L.T.H. Award 2003 (Gold)
  • Community Chest's SHARE Award (Platinum)
  • MHA Award for NSmen's Employers 2003 (Certificate of Commendation)
  • SAF Award for Employers 2003 (Certificate of Commendation)

2002

  • ISO 9001:2000 Certification for Property Tax, Corporate Tax and Goods and Services Tax
  • 28th Annual Report Award (Best Annual Report)
  • Singapore H.E.A.L.T.H. Award 2002 (Gold)
  • Community Chest's SHARE Award (Gold)
  • Family Friendly Firm Award (Merit)
  • Sports ACE Awards 2002: Most Active Organisation (Certificate of Commendation)
  • SAF Award for Employers 2002 (Certificate of Commendation)

2001

  • ISO 9001:2000 Certification for IT Development Process and Individual Income Tax
  • Outstanding Quality Circle Organisation Award
  • Singapore H.E.A.L.T.H Award 2001 (Gold)
  • Community Chest's SHARE Award (Silver)
  • 27th Annual Report Award (Certificate of Special Commendation)
  • Sports ACE Awards 2001: Most Active Organisation (Certificate of Commendation)
  • SAF Award for Employers 2001 (Certificate of Commendation)
  • MHA Award for NSmen's Employers 2001 (Certificate of Commendation)

2000

  • People Developer Standard (PDS)
  • 1st ASEAN Energy Award for Best Practice Competition (Building sector) (Most Energy Efficient Building)
  • Singapore H.E.A.L.T.H Award 2000 (Gold)
  • Community Chest's SHARE Award (Silver)
  • Sports ACE Awards 2000: Most Active Organisation (Certificate of Commendation)
  • Community Chest's Care & Share Pacesetter Award
  • NKF Lifeforce Silver Knights Award
  • SAF Award for Employers 2000 (Certificate of Commendation)
  • MHA Award for NSmen's Employers 2000 (Certificate of Commendation)

Prior to 2000

1999

  • Singapore Quality Class
  • Singapore H.E.A.L.T.H Award 1999 (Gold)
  • Community Chest's SHARE Award (Silver)
  • Sports ACE Awards 2000: Most Active Organisation (Certificate of Commendation)
  • SAF Award for Employers 1999 (Certificate of Commendation)

1998

  • CIDB Best Buildable Design Award
  • Community Chest's SHARE Award (Silver)
  • SAF Award for Employers 1998 (Certificate of Commendation)

1997

  • Community Chest's SHARE Pacesetter Award (Silver)
  • SAF Award for Employers 1997 (Certificate of Commendation)

1996

  • National IT Award

1995

  • Plexus Excellence Award for Imaging and Workflow System