Checking Acknowledgements /Correspondence / Notices

 

You can view or print copies of your GST e-filing acknowledgement pages and other notices issued to you within the past 3 years via myTax Portal

  1. Log in to myTax Portal. You must have been authorised for GST matters via the e-Service Authorization System (EASY).
  2. At “Notices”, select “GST” and click on the document name to view or download the notice/acknowledgement page. Acknowledgement pages will be available within 3 working days after the return is submitted.  

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  • What information will I need to log in to myTax Portal?

    1. Your personal tax reference number (NRIC/FIN/ASGD/ITR).
    2. Your personal SingPass or IRAS PIN. You may reset/request for a new SingPass or IRAS PIN online.
    3. Your organisation's tax reference number (e.g. UEN and GSTN).
    4. Your client's tax reference number (e.g. UEN and GSTN) if you logging in to myTax Portal on behalf of your client.
  • What software programmes are required in order to view my correspondences and notices?

    Q2. What software programmes are required in order to view my correspondences and notices?

    The correspondences and notices are in pdf format and have been compressed as zip files. You need to have Adobe Acrobat Reader and an unzip program to view them.

    Most computers are installed with these software programmes. Otherwise, they can be downloaded for free online.

  • I managed to log in to myTax Portal successfully. Why am I unable to find the “Goods & Services Tax” list of e-services on the left hand menu?

    If you are logging into myTax Portal on behalf your own organisation:

    1. Ensure you are authorised for your organisation's GST matters at e-Service Authorisation System (EASY); and
    2. Select "My Organisation's/Business' Tax Matters" at myTax Portal login page.

    If you are logging into myTax Portal on behalf of your client:

    1. Ensure that you are authorised for your client's GST matters at EASY; and
    2. Select "My Client's Tax Matters" at myTax Portal login page.

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