More time is required to review complex cases

15 Feb 2019

We refer to the letter ‘追讨多付税款无回应’ published in Lianhe Zaobao on 13 Feb 2019.

Upon receiving a tax query, IRAS will give an acknowledgement immediately and endeavour to reply simpler queries within 5 working days. However, for complex queries, we will require more time to review and process the case.

Mr Ang’s query was a complex one as it involved several years of tax assessment. We have since contacted him, and appreciate his understanding for the wait.

Kelly Wee (Ms)
Director (Corporate Communications)
Inland Revenue Authority of Singapore