IRAS Digital Notices

From May 2021*, IRAS will be phasing out most paper notices in favor of digital ones on myTax Portal. No more paper notices will be sent, and you can view, download or print your notices via myTax Portal any time!

*From now till May 2021, notification preference settings will only apply to the Individual Income Tax and/or Property Tax Bill. You will continue to receive paper copies for all other tax notices. 

You can subscribe to receive SMS notifications* when your notice is ready for viewing via the ‘Update Notice Preferences’ digital service. For your added convenience, we will be also be introducing email notifications in May 2021, so stay tuned! 

*From now till May 2021, you will only receive SMS notifications for your Individual Income Tax and/or Property Tax Bill. You will continue to receive paper copies for all other tax notices.

Changes to your notification preference will take effect within 7 days.

For security purposes, we will only send SMS notifications to the registered mobile number/ email address in the ‘Update Contact Details’ digital service.

No, you will not receive paper notices once you are subscribed to SMS notifications*. However, in some circumstances, we may still send paper notices to your residential/ mailing address. 

*From now till May 2021, you will only receive SMS notifications for your Individual Income Tax and/or Property Tax Bill. You will continue to receive paper copies for all other tax notices.

Yes, you will be able to view your past notices of up to 3 back years in the ‘Notices/ Letters’ digital service. However, some notices that were not digitised prior to May 2021 may not be available. 

We encourage you to try out the convenience of SMS notifications first. If you still prefer receiving paper notices, you can update your notification preferences via the ‘Update Notice Preferences’ digital service.

Yes. You may access a digital copy of most notice(s)  in the ‘Notices/ Letters’ digital service.

Eligible taxpayers will automatically be converted to receive SMS notifications, and would have been duly notified of this change via a paper notice sent to your residential/ mailing address. You may view a copy of this notice via the ‘Notices/ Letters’ digital service.

Separately, IRAS also sends ad-hoc notifications, where appropriate, to help taxpayers fulfil their tax obligations more easily e.g. educate or remind taxpayers to file or pay. 

From now till May 2021, notification preference settings will only apply to the Individual Income Tax and/or Property Tax Bill. You will continue to receive paper copies for all other tax notices.

Additionally, please ensure that your IRAS-registered contact details (e.g. mobile number, email address) are correct or up-to-date. You may verify or update your contact details via the ‘Update Contact Details’ digital service.

No. Let’s play our part to help save the planet and be sustainable! We encourage all taxpayers to reduce the use of paper.

You’ve got sharp eyes! To provide you with a better user experience, IRAS has revamped our notices so that they carry a fresh new look and adopt a consistent layout. To verify the authenticity of IRAS’ notices, we encourage you to log in to myTax Portal using your Singpass/Corppass, and view your notice(s) in the ‘Notices/ Letters’ digital service.

Also, do be extra careful when you receive unsolicited notices or letters asking you to provide confidential or personal information (e.g. credit card or banking details). For more information on how to recognise scams and how to report one, please visit IRAS’ Advisory on Scam & Fraudulent Activities. 

From May 2021*, IRAS will be phasing out most paper notices in favor of digital ones on myTax Portal. No more paper notices will be sent, and you can view, download or print your/ your client’s notices via myTax Portal any time!

Furthermore, if you are subscribed to email notifications in the ‘Update Notice Preferences’ digital service, you will get to enjoy timely email notifications when your company’s/business’/ your client’s notice is ready for viewing on myTax Portal.

*From now till May 2021, you will continue to receive paper notices.

You can subscribe to receive email notifications* when your/ your client’s notice is ready for viewing via the ‘Update Notice Preferences’ digital service.

For tax agents who prefer to receive email notifications on behalf of your client’s notices, you have to include your email address under your client’s ‘Update Notice Preferences’ digital service. 

*From now till May 2021, you will continue to receive paper notices.

Only Corppass-authorised ‘Approvers’ for IRAS’ digital services will be able to update the company’s/ business’ notification preferences for tax type(s) relevant to the company/business. For example, if a company/business is not GST-registered, the GST tax type will not be available.

From now till May 2021, you will continue to receive paper notices and the subscription to email notifications will take effect from May 2021. After May 2021, changes to your company’s/ business’/ your client’s notification preference will take effect within 7 days.

Yes. Corppass-authorised ‘Approvers’ of the company/ business can update up to four email recipients per tax type in the ‘Update Notice Preferences’ digital service.

You are encouraged to update the email addresses of personnel who are authorised on Corppass for the relevant tax type, as only these personnel will be able to log in to myTax Portal to view and/or follow up on the relevant digital notices. You may also consider:

-including your tax agent’s email address as one of the four addresses for receiving email notifications, or

-creating a corporate group email account to receive email notifications from IRAS. This way, more employees can potentially receive email notifications, if some employees are out of office. 

From May 2021, you will not receive paper notices once you are subscribed to email notifications. However, in some circumstances, we may still send paper notices to your registered office. 

Yes, you will be able to view your past notices of up to 3 back years in the ‘Notices/ Letters’ digital service. However, some notices that were not digitised prior to May 2021 may not be available. 

We encourage you to try out the convenience of email notifications first. If you still prefer receiving paper notices, you can update your notification preferences via the ‘Update Notice Preferences’ digital service.

Yes. You may access a digital copy of most notice(s) in the ‘Notices/ Letters’ digital service but you will not receive email notifications when they are available for viewing.

For your convenience, IRAS will pre-fill email addresses where available, in the Update Notice Preferences' digital service, and you will automatically receive email notifications from May 2021.

In early 2021, IRAS will send a paper notice to companies/ businesses informing them of our intention to communicate with them digitally. A copy of this notice can be viewed via the 'Notices/ Letters' digital service. 

We are in the midst of transiting to digitised notices. From now till May 2021, you will continue to receive paper notices for your company/ business.

No. Let’s play our part to help save the planet and be sustainable! We encourage all taxpayers to reduce the use of paper.

You’ve got sharp eyes! To provide you with a better user experience, IRAS has revamped our notices so that they carry a fresh new look and adopt a consistent layout. To verify the authenticity of IRAS’ notices, we encourage you to log in to myTax Portal using your Singpass/Corppass, and view your notice(s) in the ‘Notices/ Letters’ digital service.

Also, do be extra careful when you receive unsolicited notices or letters asking you to provide confidential or personal information (e.g. credit card or banking details). For more information on how to recognise scams and how to report one, please visit IRAS’ Advisory on Scam & Fraudulent Activities.