Employers

  myTax Mail

A secure email system for you to correspond with IRAS on your employees' confidential tax matters.

1. Your organisation's Unique Entity Number (UEN)/Entity ID
2. Your Singpass
3. Enquiry details
4. Supporting attachments (if applicable)

• Supported File Type: PDF
• Maximum File Size: 2.00 MB

Submission
10 minutes

Processing
We will reply to you within 5 working days. If we need more time, we will inform you.

• FAQ (104 KB, PDF)

For employers to e-File Form IR21 online. Authorised company staff and tax agents can log in to myTax Portal on behalf of the organisation/client using Singpass to access this e-Service. 

Note:

i. There are certain scenarios where tax clearance is not required. Find out more about the exceptions.

ii. Employers who are uncertain on the exceptions can also make use of this e-Service. An online notification will be displayed upfront at the point of e-Filing if tax clearance is not required. Employers can then print the notification for their record.

1. Your organisation's Unique Entity Number (UEN)/Entity ID
2. Your Singpass
3. Your client's tax reference number (For tax agents only)
4. Your employees' information
• Employment Records
• Particulars of spouse & children (if employee is married)
• Income Information

Submission
10 minutes

Processing
Generally, 80% of e-Filed Form IR21 will be processed within 7 working days. Processing of tax clearance may take longer if the information given in Form IR21 is incomplete or when IRAS needs to seek clarification on the employment details submitted.

Authorised company staff and tax agents may check the processing status and view the Clearance Directive online.

• User Guide (1.64MB, PDF)
• Tips on e-Filing
  

For authorised company staff and tax agents to:

i. view submitted Form IR21 and its processing status;
ii. edit the draft Form IR21;
iii. submit the completed Form IR21; and
iv. amend the Form IR21 details provided in the previous filing.

1. Your organisation's Unique Entity Number (UEN)/Entity ID
2. Your Singpass
3. Your client's tax reference number (For tax agents only)

• User Guide (716KB, PDF)

For authorised company staff and tax agents to view:

i. acknowledgments of e-Filed Form IR21; and
ii. Clearance Directives.

(Records for current and past 3 years are available.)

1. Your organisation's Unique Entity Number (UEN)/Entity ID
2. Your Singpass
3. Your client's tax reference number (For tax agents only)

You can view the Clearance Directive via myTaxPortal three working days from the date Form IR21 is processed.

• User Guide (816KB, PDF)

For employers in the Auto-Inclusion Scheme (AIS)

Prepare and submit your employees' employment income information using AIS software (Submit Employment Income Records at myTax Portal (Online Application)/ Offline Application) or your payroll software (Validation and Submission Application).

Find out more about the Auto-Inclusion Scheme (AIS) for Employment income .

1. Your UEN/ Entity ID
2. Your Singpass
3. Your employees' Employment Income Information
4. Data file for employment income:
   
   - Supported File Type: .iras (for Validation and Submission Application/ Offline Application)
   
   - Maximum File Size: Up to 200 records per submission (for Submit Employment Income Records at myTax Portal or 10.00 MB (for Validation and Submission Application/ Offline Application)

Submission

Submit Employment Income Records at myTax Portal:
30 minutes (to prepare and submit 20 employee records)

Validation and Submission Application/ Offline Application:
10 minutes

Processing
The employment income information submitted by the employer will be processed within 5 working days.

• Submit Employment Income Records at myTax Portal (PDF, 1.76 MB)
• Offline Application (PDF, 2.21 MB)
• Validation and Submission Application(for employers using payroll software) (PDF, 1.63 MB)

For employers without an existing Approver / Preparer role with IRAS' digital service, log in via ‘Personal Tax matters'

1. Your Tax Reference umber (e.g. NRIC/FIN)
2. Your Singpass

For employers with an existing Approver / Preparer role with IRAS' digital service, log in via ‘Business Tax Matters'

1. Your UEN/ Entity ID
2. Your Singpass

For tax agent with an existing Approver / Preparer role with IRAS' digital service, log in via ‘Business Client'

1. Your tax agent firm's UEN/ Entity ID
2. Your Singpass
3. Your client's UEN/ Entity ID

Submission
3-5 minutes

Processing
Your registration will be processed immediately.

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1. Your UEN or Organisation Name

1. Your organisation's Unique Entity Number (UEN)/Entity ID
2. Contact Person
3. Contact Number
4. Email Address
5. Job Title

Submission
3-5 minutes

Processing
Ten working days

If the company has 500 and below qualifying employees, the records will be mailed to the business's registered address by ordinary mail.

1. Your organisation's Unique Entity Number (UEN)/Entity ID
2. Your Singpass

1. Your organisation's Unique Entity Number (UEN)/Entity ID
2. Contact Person
3. Contact Number
4. Email Address
5. Job Title