Employers

Name of e-Service Description Information Needed Estimated Submission and/or Processing Time Guides/ FAQ

 myTax Mail

 A secure email system for you to correspond with IRAS on your employees' confidential tax matters.

  1.  Your tax reference number (e.g. NRIC / FIN number)
  2. Your SingPass or IRAS PIN
  3. Your organisation's tax reference number
  4. Enquiry details      
  5. Supporting attachments (if applicable)
  • Supported File Type: PDF
  •  Maximum File Size: 2.00 MB

Submission
10 minutes


Processing
We will reply to you within 5 working days. If we need more time, we will inform you.

  EASY e-Services Authorisation System (EASY) allows organisations to authorise their employees or a third party to access e-Services on their behalf.
  1. Your tax reference number (e.g. NRIC/FIN)
  2. Your SingPass or IRAS PIN
  3. Your organisation's tax reference number
  4. Your organisation's e-Services Access Code
  5.                

Submission
5-10 minutes


Processing
All changes will be updated immediately.


Getting Started

FAQs

View list of e-Services linked to EASY 


                  


Tax Clearance -
File Form IR21
For employers to e-File Form IR21 online. Authorised company staff and tax agents can login to the portal on behalf of the employer using their SingPass or IRAS PIN to access this e-Service. Find out more on how to authorise your company staff and tax agents via e-Services Authorisation System (EASY).

Note: 
i. There are certain scenarios where tax clearance is not required. Find out more about the  exceptions.

ii. Employers who are uncertain on the exceptions can also make use of this e-Service. An online notification will be displayed upfront at the point of e-Filing if tax clearance is not required. Employers can then print the notification for their record.

  1. Your tax reference number (e.g. NRIC / FIN number)

  2. Your SingPass or IRAS PIN
  3. Your organisation's tax reference number
  4. Your client's tax reference number (For tax agents only)
  5. Your employees' information
    • Employment Records
    • Particulars of spouse & children (if employee is married)
    • Income Information

Submission: 

10 minutes

Processing Time: 

Generally, 80% of e-Filed Form IR21 will be processed within 7 working days. Processing of tax clearance may take longer if the information given in Form IR21 is incomplete or when IRAS needs to seek clarification on the employment details submitted.

Authorised company staff and tax agents may check the processing status and view the Clearance Directive online.


Tax Clearance -
View/Edit /Submit Form IR21
For authorised company staff and tax agents to:
i. view submitted Form IR21 and its processing status; 
ii. edit the draft Form IR21;
iii. submit the completed Form IR21 

 

  1. Your tax reference number (e.g. NRIC / FIN number)

  2. Your SingPass or IRAS PIN 
  3. Your organisation's tax reference number
  4. Your client's tax reference number (For tax agents only)
N.A.


Tax Clearance -
View Tax Clearance Notices/Letters  This e-Service is mobile-optimised

For authorised company staff and tax agents to view clearance directives online.

  1. Your tax reference number (e.g. NRIC / FIN number)

  2. Your SingPass or IRAS PIN
  3. Your organisation's tax reference number
  4. Your client's tax reference number (For tax agents only)

You can view the Clearance Directive via myTaxPortal three working days from the date Form IR21 is processed.

Submit Employment Income Records 

For employers in the Auto-Inclusion Scheme (AIS)

Prepare and submit your employees' employment income information using your payroll software (Validation and Submission Application), or AIS software (Submit Employment Income Records at myTax Portal (Online Application)/ Offline Application).

Find out more about the Auto-Inclusion Scheme (AIS) for Employment income.

  1. Your tax reference number (e.g. NRIC/FIN)
  2. Your SingPass or IRAS PIN
  3. Your organisation's tax reference number
  4. Your employees' Employment Income Information
  5. Data file for employment income:

    - Supported File Type: .iras (for Validation and Submission Application/ Offline Application)

    - Maximum File Size: 10.00 MB (for Validation and Submission Application/ Offline Application) or up to 200 records per submission (for Submit Employment Income Records at myTax Portal (Online Application))

Submission

Validation and Submission Application/ Offline Application: 
10 minutes

Submit Employment Income Records at myTax Portal (Online Application):
30 minutes
(to prepare and submit 20 employee records)

Processing

The employment income information submitted by the employer will be processed within 5 working days.

 Register for AISRegister your organisation for the Auto-Inclusion Scheme (AIS) for Employment Income.

For employers without an 'Approver' role and log in via ‘Personal Tax Matters’

  1. Your tax reference number (e.g. NRIC/FIN)
  2. Your SingPass or IRAS PIN

For employers with an 'Approver' role and log in via ‘Organisation/ Business Tax Matters’

  1. Your SingPass or IRAS PIN
  2. Your organisation’s tax reference number

Submission
3-5 minutes

Processing
Your registration will be processed immediately.

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Search AIS OrganisationCheck if your organisation is in the Auto-Inclusion Scheme (AIS) for Employment Income and the status of the file submission.
  1. Your organisation’s tax reference number or organisation's name
 N.A.-