GST

myTax Mail is a secure email system for you to correspond with IRAS.

Taxpayers including authorised company staff and tax age nts of businesses can log into myTax Portal> myTax Mail using their SingPass or IRAS PIN to enquire about their tax matters.

1. Your NRIC / FIN number
2. Your SingPass or IRAS PIN
3. Your organisation's tax reference number and e-Services Access Code (for authorised company staff and tax agents)
4. Details of your enquiry

Submission:

10 minutes

Maximum file size: 2MB

Acceptable file type: PDF

IRAS' Processing Time

Individual Tax matters:

We will usually respond to you within 5 working days, but more time might be needed for complex enquiries and if so, we will let you know.

Please log into myTax Mail after 5 working days to read the reply.

Corporate Tax matters:

For general enquiries, we will respond to you within 5 working days. For case-specific enquiries, we will usually respond to you within 14 working days. More time is needed for complex enquiries and if so, we will let you know.

FAQ (108KB)

1. Your tax reference number (e.g. NRIC/FIN)
2. Your SingPass or IRAS PIN
3. Your organisation's tax reference number
4. Your organisation's e-Services Access Code
   

Submission
5-10 minutes

Processing
All changes will be updated immediately.

Getting Started

FAQs

View list of e-Services linked to EASY 

For members of the public to check if a business is GST-registered. A search can be performed by using the business name, GST registration number, Unique Entity Number (UEN) etc.

You do not need to log in to myTax Portal.

1. Your tax reference number (i.e. NRIC / FIN number)
2. Individual name
3. Your organisation tax reference number (Unique Entity Number (UEN))
4. Business name
5. Your GST registration number

For GST-registered businesses to submit GST returns electronically and receive an acknowledgement from IRAS upon successful submission.

1. Your tax reference number (i.e. NRIC / FIN number)
2. Your Singpass or IRAS PIN
3. Your organisation tax reference number (For sole-proprietors, groups and division registrants, it will be your GST registration number)
4. Your client's tax reference number (For tax agents only)
5. Figures of your business transactions for the accounting period to be e-Filed

Submission

Processing

Acknowledgement page will be displayed upon successful submission.

Filing of GST return Video Guide

FAQ (160kB)

For GST- registered businesses to send an electronic request for GST F7 "Disclosure of Errors on GST Return" and e-File the GST F7 anytime up to 14 days from the date of request.

1. Your tax reference number (i.e. NRIC / FIN number)
2. Your Singpass or IRAS PIN
3. Your organisation tax reference number (For sole-proprietors, groups and division registrants, it will be your GST registration number)
4. Your client's tax reference number (For tax agents only)
5. Figures of your business transactions for the accounting period to be e-Filed

Submission

10 minutes

Processing

FAQ (126KB)

For GST-registered businesses to view or update contact information, such as GST mailing address and to subscribe to email alert services for GST e-Filing reminder and GST Bulletins.

1. Your tax reference number (i.e. NRIC / FIN number)
2. Your Singpass or IRAS PIN
3. Your organisation tax reference number (For sole-proprietors, groups and division registrants, it will be your GST registration number)
4. Business details (e.g. GST mailing address, email address and contact number) that you wish to update

Submission

5 minutes

Processing

Generally, the changes made will be updated immediately except for change of address which will be processed within 3 working days.

For GST-registered business under any of the following schemes:

• Major Exporter Scheme (MES)
  
• Approved Third Party Logistics (3PL) Company Scheme
  
• Import GST Deferment Scheme (IGDS)
  
• Approved Contract Manufacturer and Trader Scheme (ACMT)
  
• Approved Import GST Suspension Scheme (AISS)
  
• Approved Refiner and Consolidator Scheme (ARCS)
  

to maintain the list of authorised declaring agents for import purpose.

1. Your tax reference number (i.e. NRIC / FIN number)
2. Your Singpass or IRAS PIN
3. Your organisation tax reference number (For sole-proprietors, groups and division registrants, it will be your GST registration number)
4. Your client's tax reference number (For tax agents only)
5. UEN of declaring agent to be appointed or removed

Submission

10 minutes

Processing

Your application will be processed immediately. The appointment and/or deletion of your declaring agents will be effected 2 working days later.

User Guide (920KB)

For GST-registered businesses to view the status of GST returns.

1. Your tax reference number (i.e. NRIC / FIN number)
2. Your Singpass or IRAS PIN
3. Your organisation tax reference number (For sole-proprietors, groups and division registrants, it will be your GST registration number)
4. Your client's tax reference number (For tax agents only)

For all corporate taxpayers to do the following:

1. View tax account details
2. Request a statement of account
3. Apply for GIRO
4. View payment plan schedule
5. Make payment via Internet Banking

1. Your tax reference number (i.e. NRIC / FIN number)
2. Your Singpass or IRAS PIN
3. Your organisation tax reference number

Apply GIRO e-service:
Internet banking account login, password and mobile phone or token if you are applying GIRO online.

Make payment via Internet Banking e-service:
Internet banking account login, password and mobile phone or token if you are making payment online.

Submission

3 minutes

Processing

Request for Statement of Account:
We will send you the Statement of Account within 5 working days.

GIRO application:
We will send you a notice on your GIRO application status within 14 days.

Internet payment:
We will update your account within 3 working days once payment is received.

User Guides 

1. Your tax reference number (i.e. NRIC / FIN number)
2. Your Singpass or IRAS PIN
3. Your organisation tax reference number (For sole-proprietors, groups and division registrants, it will be your GST registration number)
4. Your client's tax reference number (For tax agents only)

FAQ (143KB)

For businesses applying for GST registration.

More information on Registering for GST or refer to the e-Tax Guide Do I need to register?

Information on required documents for the application

1. Your tax reference number (i.e. NRIC / FIN number)
2. Your Singpass or IRAS PIN
3. Your organisation tax reference number (For sole-proprietors, groups and division registrants, it will be your GST registration number)
4. Your client's tax reference number (For tax agents only)
5. Supporting documents required in the "Documentation Checklist"

Submission

20 minutes

Processing time:

Your application will be reviewed upon receipt of all required documents. If the supporting documents are not submitted, your application will be treated as withdrawn.

Compulsory registration - within 2 working days

Voluntary registration - within 10 working days

User Guide (2.02MB)

For GST-registered businesses applying for cancellation of GST registration.

More information on Cancel GST registration

1. Your tax reference number (i.e. NRIC / FIN number)
2. Your Singpass or IRAS PIN
3. Your organisation tax reference number (For sole-proprietors, groups and division registrants, it will be your GST registration number)
4. Your client's tax reference number (For tax agents only)
5. Details of all your existing non-residential properties such as:
   • Property tax number
   • Whether input tax was previously claimed on the property
   • Mortgagee's name (for any property under mortgage possession)
   • Expected date of completion ( for any property that will be sold)

Submission

10 minutes

Processing

User Guide (2.02MB)

For GST-registered businesses to retrieve past GST returns or assessment for up to the last five years to facilitate ASK Annual Review.

More information on Assisted Self-help Kit (ASK) Annual Review.

1. Your tax reference number (i.e. NRIC / FIN number)
2. Your Singpass or IRAS PIN
3. Your organisation tax reference number (For sole-proprietors, groups and division registrants, it will be your GST registration number)
4. Your client's tax reference number (For tax agents only)

Submission

Processing

User Guide (690KB)

1. Your tax reference number (e.g. NRIC/FIN)
   
2. Your  IRAS PIN

1. Your tax reference number (e.g. NRIC/FIN)
2. Your full name
3. Your email address
4. Your contact number

5 minutes

Processing 
You will receive the IRAS PIN within 4 working days (for local address) and within 2-4 weeks (for overseas address).