Frequently Asked Questions (technical issues)
AIS employers are required to submit their employees' employment income information to IRAS electronically by 1 Mar each year. Late submission may lead to a fine of up to $5,000.
Learn about the various ways employers can submit employment income records to IRAS electronically.
On this page:
Submit with payroll software (API)
IRAS partners payroll software vendors to employers' preparation and submission of employment income information. You are strongly encouraged to use payroll software integrated with the AIS Application Programming Interface (API) Service to submit records directly to IRAS.
| Submission mode | Description | Guide |
|---|---|---|
Payroll software with AIS API Service | It is suitable for employers who:
| Check with your vendor on steps to submit using the payroll software. |
If your company uses an in-house payroll system/ software and is interested in making submissions via API, refer to the technical format/specifications to assess whether your payroll system/ software meets the requirements for API integration. Following your assessment, you may register your interest with IRAS via this form to kick-start the API onboarding process.
List of AIS payroll software vendors
View the latest list of AIS payroll software vendors for the YA 2026 and YA 2027 submissions at the #SFFS Solution Partners listing.
The list of payroll software vendors whose software can support the Auto-Inclusion Scheme (AIS) for employment income for the upcoming Year of Assessment (YA) is updated periodically from Oct to Dec of each year. Please note that software distributors and resellers are not included in the list.
You should also evaluate the controls supported by the software when selecting your payroll software. View our list of recommended controls for payroll software (PDF, 231KB).
IRAS only validates the technical file format/specifications to ensure that AIS submissions made through the software provided by AIS payroll software vendors can be accepted by IRAS' system. Being an AIS payroll software vendor is not an endorsement
by IRAS.
IRAS is not liable for any losses or damages, loss of income, profit or savings, or indirect, incidental, special, or consequential or punitive damages arising from or in connection with the use of any of the payroll software purchased from the AIS payroll
software vendors.
Payroll solutions with grant support for SMEs
SMEs are encouraged to adopt a Human Resource Management System (HRMS) with payroll capabilities, with up to 50% grant support on IMDA's SMEs Go Digital platform. Browse and compare different HRMS solutions for your business needs.
NEW!
Some AIS payroll software vendors are also One-Stop Payroll-ready! One-Stop Payroll aims to simplify payroll and employment-related regulatory requirements by allowing businesses and employers to submit payroll and employment-related information to multiple agencies through a single platform, via their payroll software. This includes annual salary data submission (under AIS) to IRAS, monthly CPF contribution information to CPF Board, and responses to MOM surveys. Visit the One-Stop Payroll website to find out more.
Submit via digital service
You can also submit employment income information via IRAS’ digital service at myTax Portal.
| Submission mode | Description | Access via/ guides |
|---|---|---|
Submit Employment Income Records digital service | It is suitable for employers who:
| Submission Log in to myTax Portal, under the Employers tab, select ‘Submit Employment Income Records’.
Template IR8A Import Template (XLSX, 424KB)
User guide Using Submit Employment Income Records digital service (PDF, 1.72MB) Quick guide on using Submit Employment Income Records digital service (PDF, 631KB)
|
View your submission status
Employers can log in to myTax Portal to view their submission statuses.
Frequently asked questions
Details of the records submitted via payroll software (API) will not be displayed at myTax Portal. Only the submission date and time will be shown.
For records submitted via the Submit Employment Income Records digital service at myTax Portal, only authorised staff or third party can view the details.
For fields that do not accept decimals:
- Round down to the nearest dollar for income fields (e.g. Salary, Bonus, Director's Fees, etc.);
- Round up to the nearest dollar for deduction fields (e.g. Employees compulsory CPF contribution, Donations, etc.).
You can enter up to 200 records per submission.
If you have more than 200 records to submit, you can make more than one submission, with each submission limited to 200 records.
Only employees or third party authorised as an "Approver" via Corppass for the "Submission of Employment Income Records" digital service can submit employment income information to IRAS via myTax Portal.
You can get the company's Corppass Admin to authorise yourself, an employee or a third party as an "Approver" via the Corppass system. For details on the steps, refer to User Guide to complete the authorisation (PDF, 759KB).
If you are the "Approver" and still encounter the page error, email the following details to ais@iras.gov.sg
- Date and time you encountered the problem
- Operating system that you are using (e.g. Microsoft Windows 11, macOS 15 Sequoia)
- Internet browser and version number (e.g. Microsoft Edge version 139.0.3405.111, Google Chrome version 139.0.7258.128)
- Error message or screenshot of the error encountered (if available)