(a) Service Experience Centre

Keen to experience providing quality taxpayer service and assistance to taxpayers in areas such as tax practices, application of tax laws and assessments? Does the opportunity to develop proposals to improve customer-facing work processes and service also appeal to you?

If you are considering a career in service leadership or communications and/or would like to gain insights on Singapore's tax system as well as experience using digital tools in customer service operations, this stint is for you!

We welcome undergraduates across all disciplines and will provide ~1 week training on basic income tax and/or property tax, operational procedures and call handling techniques. You will help to directly liaise with taxpayers, benefitting from guided on-the-job training.

We can customize the internship duration based on your availability. A commitment period of 10-24 weeks would be ideal.

(b) Strategic Application of Service Analytics

Keen to experience working with data to gain valuable insights and enhance taxpayer services? Does the opportunity to implement anticipatory and personalised services through the use of the latest analytics tools and development of analytics models appeal to you?

If you are considering a career in data analytics, focusing on applications within the scope of taxpayer services, this stint is for you!

We welcome undergraduates across various disciplines, including but not limited to business analytics, statistics or information systems. Depending on the project scope, you may need to read up/be prepared to use advanced analytics tools, programming languages and analytics techniques, such as 

Tools/Programme Language (depending on project scope)

• SAS Enterprise Guide, Enterprise Miner
• Python, R, Excel VBA 
• SAS/SQL Programming

Analytics Techniques (depending on project scope)

• Text Mining, Visual Analytics, Forecasting, Segmentation, Predictive Analytics etc.

We can customize the internship duration based on your availability. A commitment period of 10-24 weeks would be ideal.

Interested in hands-on valuation work? Would you like to assist with property tax assessment including data preparations, market rental analysis, site inspection(s) as necessary and propose annual values? There are also opportunities to do projects including studies to develop valuation models or stamp-duty related areas such as improving user experience on IT system interfaces and assisting with enhancing strategic processes to support policy implementation.

If you would like to experience valuation work as a potential career or have an ongoing interest in valuation cases and modelling, or more generally in property market developments, apply for this stint!

We welcome real estate undergraduates to apply, as well as those who have a general interest in how IRAS administers property tax or stamp duty. There will be on-the-job guidance and you can harness various opportunities, depending on your interest.

We can customize the internship duration based on your availability. A commitment period of 10-24 weeks would be ideal.

Ever wondered about IRAS' key transformation programmes and initiatives? Interested in the application of digital tools or technologies to enhance workplace productivity and processes to contribute in areas such as strategic planning, organizational excellence and communications, HR and capability development? Depending on the event calendar, there are also opportunities to design and execute corporate events such as IRAS' Learning & Innovation Festival encouraging organization-wide innovation and involvement.

If you would like to experience strategic planning in a dynamic work environment, get insights on how key initiatives or programmes are formulated, gestated and implemented and enjoy collaborative work, join us! This will equip you for a future career in policy-related work.

We welcome undergraduates across all disciplines who have an interest in corporate strategic planning, organizing projects or events or a future career in policy-related work.

Internship opportunities, ranging from 10-24 weeks, are available from May each year.

At IRAS, we aim to be a leading tax agency known for our efficient services, expertise and integrity. 

We are looking for committed team players to co-develop the next generation of ICT systems that improve how millions of taxpayers connect and interact with us.

By being part of our internship programme, you will have the opportunity to:

• Learn how IRAS applies technology by participating in an agile development team;
• Gain experience in the considerations behind developing high-quality enterprise-grade systems that are secure and robust;
• Build on a wide spectrum of core technology skills, which may include microservices, DevSecOps and cloud usage; and
• Experience IRAS' work environment and culture first-hand.

We welcome all computer science/infocomm undergraduates to apply.             

Do you enjoy working with data and developing analytics solutions or researching on emerging tax compliance risk and formulation of compliance policies?

We currently offer 2 roles:

1) Analytics in Tax Administration involves the end-to-end process of gathering requirements, designing modelling approach(es), preparing data, modelling and model result presentation.

2) Compliance Policy and Research involves carrying out research on emerging areas and assessing the impact on tax compliance.

We welcome undergraduates across various disciplines, including but not limited to Business Analytics, Statistics, Computing or Information Systems.

Internship opportunities ranging from 10 - 20 weeks are available from Apr-Aug each year.

If you have an interest in managing projects with dynamic developments in behavioural economics studies or applying design thinking and related human-centred tools in real-life projects, you will have the opportunity to apply your skills and insights to tax administration! You will be involved in conducting workshops, preparing engagement and training materials to promote a human-centred mindset and corporate culture in the organization and gaining experience in co-creating interventions with real users. There are also ongoing behavioural economic studies projects that you could contribute to!

Internship opportunities ranging from 10 - 20 weeks are available from Apr-Aug each year.