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Manage your individual client's income tax matters via myTax Portal

From 12 Aug 2024, individual taxpayers can authorise their tax agents to access their myTax Portal accounts using the ‘Manage Tax Agent Authorisation’ digital service. This allows tax agents to perform digital transactions with IRAS on behalf of their clients. 


Benefits for Authorised Tax Agents

Authorised tax agents can enjoy convenience as they are able to file returns, check payments and send emails to IRAS from the portal , and do not need to contact IRAS for simple tax enquiries.

How does an individual taxpayer authorise their tax agent?

Individual taxpayers will require a Singpass or Singpass Foreign user Account (SFA) to log in to myTax Portal and perform the online authorisation. 

Refer to the step-by-step guide for instructions.

 

Note: Tax firms need to ensure their tax agents are authorised in Corppass and assigned to IRAS ‘Individual Income Tax (Filing and Applications)’ e-Service. 

Digital services accessible by authorised tax agents for individual taxpayers:

Filing matters

  • File Income Tax Return
  • Check Your Employer's Employment Income Submission Status
  • Amend Tax Bill
  • Transfer/View Parenthood Tax Rebate (PTR) [Available in early 2025]
  • Apply Extension of Time to File

 Payment

  • Pay Taxes
  • View Account Summary 
  • View GIRO plan
  • Apply Penalty Waiver 

Inbox/myTax Mail

  • View Individual Notices / Letters
  • myTax Mail > View Mailbox
  • myTax Mail > Compose Mail

Note: Tax agents can only access myTax Mail sent from 12 Aug 2024. 

 Submit requested information (if applicable)

  • Update Dependant's Particulars

Profile

  • Update Contact & Notification Preferences

    Important Information

    • Restricted Access: Authorised tax agents can only access digital services related to Individual Income Tax.
    • Access to Records Prior to Authorised Period: Tax agents can view past records prior to the effective date of authorisation.
    • Updating Contact Information: Tax agents can update their email address through the 'Update Contact and Notification Preference' digital service to receive email notifications for any income tax updates, similar to that of their clients.
    • Client's Contact Information: Tax agents should not replace their client's address and mobile number with their own and their firm's contact information, unless specifically authorised by the client to receive SMSes, correspondences, and notices on their behalf (e.g., Notices of Assessment, tax returns, and other statutory forms).
    • Contacting IRAS: Upon authorisation, tax agents can contact IRAS through various modes including phone calls, emails, in-person meetings, and hardcopy letters to handle individual income tax matters for taxpayers. Without the authorisation, IRAS will not be able to disclose to or assist the tax agent on any individual income tax matters of the client. 

      Guides