Call Us

Helpline Operating Hours

Mondays to Fridays: 8 am to 5 pm for all enquiries
Saturdays, Sundays and Public Holidays : Closed



24 Hour Toll-Free Automated Helpline

Integrated phone services are 24-hour toll-free automated answering services. Simply dial the number listed in our Integrated Phone Services for the services that you require and follow the instructions for self-help.

There are step-by-step instructions to guide you.

For Overseas Callers

When dialling numbers beginning with "1800", please replace "1800" with our country code "65", followed by "6" and the number you wish to call.

E.g. instead of 1800 XXX XXXX, dial 65 6XXX XXXX.


Helplines

If you need to speak to a Tax Officer, please call the relevant helpline numbers:

Individual Income Tax & Property Tax

Productivity and Innovation Credit

Corporate Income Tax/ Employer-related Matters

GST

Appraiser's Licence & House Numbers

Other Taxes

e-Services (myTax Portal/ EASY/e-Submission of Employment Income, Donations/Commission)

Late Payment/ Non-Filing/ Tax Evasion

General Matters

Quality Service Manager (QSM)


Individual Income Tax and Property Tax


Before contacting us, please see if your question can be answered here:

Visit 2018 Property Tax Bills to find out more.

If you wish to visit us, please make an appointment at least 2 working days in advance for shorter wait time. Walk-in without appointment may have to wait for more than 2 hours.

Helpline Fax
Salaried Employee

1800 356 8300 ^ 

Chat with us online


N.A.*
Self-Employed/Partnership
Tax Clearance
Property Tax

^Our peak hours are from 10am to 2.30pm and we receive more calls on Monday & the day after public holidays. Phone lines may be less busy before 10.00am and after 2.30pm.

* Due to low usage, facsimile services will no longer be available.

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Productivity and Innovation Credit Scheme

Frequently Asked Questions


Visit our PIC webpages to find out more.

For your convenience, you can check your application status at "View PIC Cash Payout Application Status" and "View PIC Scheme Notices" via mytax.iras.gov.sg.

  1. Authorise yourself (Director), your employees or your tax agents, for a list of e-Services via e-Services Authorisation System (EASY). First time using our e-Services? Check out our simple step-by-step guides!
  2. Log in to mytax.iras.gov.sg.
  3. View PIC Cash Payout Application Status and PIC Scheme Notices.

Can't seem to find an answer from our website or e-Services? Call us!
Phone lines may be less busy from 8.30am to 10.30am

Helplines Fax
EASY Access Code/ myTax Portal (Log-in enquiries) 1800 356 8015 (+65) 6351 4427
PIC Matters for Companies (e.g. private limited company) 1800 356 8622 ^ N.A.*
PIC Matters for Self-Employed/ Partnership (e.g. Sole-Proprietorship/ Partnership) (+65) 6351 3534 N.A.*

^ Expect a waiting time of 15 minutes or longer, if you call the Corporate Tax Helpline from Oct to Dec (our peak period).

* Due to low usage, facsimile services will no longer be available.

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Corporate Income Tax/ Employer-related Matters


Get instant answers from our popular FAQs!

You can also get immediate replies from Ask IRAS. Simply type your question into the box, select the right tax type and click Ask Us!

Alternatively, you may also visit our Corporate Tax webpages for more information.

Please visit Corporate Tax Filing Season 2017 for filing tips.

Phone lines may be less busy from 8.30am to 10.30am. Expect a waiting time of 15 minutes or longer if you call the Corporate Tax Helpline from Oct to Dec (our peak period).


Helplines Fax
myTax Portal (Log-in enquiries) / Access Code / IRAS PIN 1800 356 8015 (+65) 6351 4427

Wage Credit Scheme (WCS)

The government has disbursed payouts under the Wage Credit Scheme (WCS) to eligible companies. Companies with existing GIRO arrangements for Income Tax/ GST purposes will receive the payout automatically in the same bank account. Otherwise, companies will receive the payout in cheque.

1800 352 4727 N.A.*
Late Filing or Failure to File Form C-S/ C
Late Payment or Non-Payment of Taxes
(+65) 6356 7012 N.A.*

Estimated Chargeable Income (ECI)/
Filing of Form C-S/C


1800 356 8622
N.A.*

Payment Matters

N.A.*
e-Filing of Withholding Tax
(+65) 6356 7012 N.A.*
e-Submission of Employment Income (Technical Enquiries / Auto-Inclusion Scheme (AIS)) 1800 356 8015 (+65) 6351 3302
Employees' Remuneration (e.g. Form IR8A) 1800 356 8300 N.A.*
Tax Clearance for Foreign Employees 1800 356 8300 N.A.*

* Due to low usage, facsimile services will no longer be available.

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Withholding Tax
Helplines Fax
Withholding Tax on Foreign Professionals / Directors 1800 356 8300
N.A.*

Withholding Tax on Non-Resident Companies

1800 356 8622

Filing of Withholding Tax Forms / Confirmation of Payment / Enforcement of Section 45 Withholding Tax (+65) 6356 7012

* Due to low usage, facsimile services will no longer be available.

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GST

Helplines Fax
Goods & Services Tax 1800 356 8633
(+65) 6351 3553
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Appraiser's Licence & House Numbers

Helplines Fax
Appraiser's Licence (+65) 6351 2465
N.A*
House Numbers (+65) 6351 2464/ 2442

* Due to low usage, facsimile services will no longer be available.

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Other Taxes

Helplines Fax
Stamp Duties

1800 460 4923

N.A.*
Clubs & Associations Income Tax (+65) 6351 3352 / 3882 / 3883
Estate Duty (+65) 6351 3169
Private Lotteries Duty, Betting and Sweepstake Duties (+65) 6351 3341
Trust Income Tax (+65) 6351 3569 / 3360 / 3363

* Due to low usage, facsimile services will no longer be available.

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e-Services (myTax Portal/ EASY)

Helplines Fax
myTax Portal (Log-in enquiries) / EASY / Access Code / IRAS PIN
1800 356 8015
(+65) 6351 4427


e-Services (e-Submission of Employment Income, Donations/Commission)

Helplines Fax
e-Submission of Employment Income, Donations / Commission
(Technical enquiries)
1800 356 8015
N.A*

back to top * Due to low usage, facsimile services will no longer be available.


Late Payment/ Non-Filing/ Tax Evasion

Helplines Fax
Late/Non-Payment Penalties

Payment Compliance Helpline for Individual Income Tax, Goods and Services Tax, Corporate Income Tax, Tax Clearance/Employer Deduction Schedule/ Employer Clearance, and Property Tax

(+65) 6356 7012 N.A.*
Enforcement Helpline Club & Association (+65) 6351 2816/2827
(+65) 6351 4364
Trust (+65) 6351 3847
N.A.*
Estate Duty (+65) 6351 2868 N.A.*
Non-Filing Penalties Filing Compliance Helpline for Letter of Composition/Summons/Warrant of Arrest (+65) 6356 7012 N.A.*
Tax Evasion Investigation & Forensics (+65) 6351 3258
(+65) 6351 3259
(+65) 6351 3250
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General Matters

Helplines Fax
Main Line (+65) 6356 8233
(+65) 6351 2131
Career Opportunities (+65) 6351 2043/ 2049
(+65) 6351 2131
Media & Public Relations (+65) 6351 2076
(+65) 6351 4363
Booking of facilities (+65) 6351 2145
(+65) 6351 2131
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Quality Service Manager (QSM)

Helplines Fax
Quality Service Manager 1800 356 8225
(+65) 6351 4427

In line with our efforts to continuously improve our helpline services, conversations over the helpline will be recorded for our quality monitoring and coaching purposes.

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