Call us

Helpline operating hours:

  • Mondays to Fridays: 8 am to 5 pm (Avoid peak hours from 11.30am to 2pm)
  • Saturdays, Sundays, and Public Holidays: Closed
  • Eve of Christmas, New Year and Chinese New Year: 8am to 1pm
To continuously improve our taxpayer experience, calls may be recorded for our quality monitoring and coaching purposes.

Kindly note that mobile calls to 1800 service lines incur airtime charges. Calls are free of charge only from regular land lines.

General Matters & Feedback to Quality Service Manager (QSM) Contact number
General Matters(+65) 6356 8233
Quality Service Manager1800 356 8225 for local calls
(+65) 6356 8225 from overseas

Write to us

To share your feedback and compliments on our service quality, please select the relevant form below. Please also indicate your contact number in the form.