Digital services
Before contacting us, you may check if you can complete your request using our digital services. Many common Income Tax matters can be resolved quickly and securely using our digital services.
Refer to the list of digital services available for:
Popular digital services
- Need to amend your tax bill for current Year of Assessment (YA), advance YA (for Clearance only) or previous 4 YAs (i.e. YAs 2022 to 2025)? Use the 'Amend Tax Bill' digital service.
- Incurred late filing fees or late payment penalties and would like to appeal for waiver? Use the 'Appeal for Penalty Waiver' digital service.
- Need to apply, edit or re-activate your GIRO payment plan for Income Tax? Use the 'Apply/ Manage GIRO Plan' digital service.
- Need to update your contact details such as mobile number, email address, and mailing address? Use the 'Update Contact & Notification Preferences' digital service.
Frequently asked questions
You may try our search above to find the answers you need from our website or view the Frequently Asked Questions (FAQs) that may be applicable to your scenario.
Refer to the full list of Frequently Asked Questions (FAQs) on AskGov.
Popular questions
Filing your Income Tax Return
Log into myTax Portal with your Singpass or Singpass Foreign user Account (SFA) to check if you are required to file.
| Taxpayer Group | Type of message displayed on myTax Portal | Action required |
|---|---|---|
| Direct Notice of Assessment (D-NOA) | We will notify you once your tax bill is ready or if any action is required from you. | No action is required from you at the moment. IRAS will inform you if any action is required from you. Otherwise, your Notice of Assessment (i.e. tax bill) will be finalised based on your income information submitted by your employer, eligible tax reliefs based on your previous assessment year's approved claims, and other relevant information available in our records. You will receive your Notice of Assessment from mid Mar. If there is any inaccurate information (i.e. income and/or relief claims) in your Notice of Assessment (NOA), please use the 'Amend Tax Bill' digital service to make the necessary adjustments within 30 days from the date of your tax bill. You have a legal duty to inform IRAS of any inaccurate information on your income and/or relief claims in your tax bill. There are penalties for failing to do so. |
| No-Filing Service (NFS) | You are not required to file your tax return. You are under the No-Filing Service. View your tax return and check that the pre-filled income and relief information are correct by 18 Apr 2026. | You are not required to file an Income Tax Return. We have pre-filled your return based on your income information provided by your employer and your previous year’s relief claims. Please verify on myTax Portal
that the pre-filled information is correct
by 18 Apr. If you wish to make any adjustments to your income details or relief claims, you can select "Individuals" > "File Income Tax Return" to file your return on myTax Portal. Find out more on e-Filing your Income Tax Return. You will receive your Notice of Assessment (i.e. tax bill) from end Apr to Sep 2026. |
| Required to file an Income Tax Return | You are required to file your tax return. | You must file between 1 Mar and 18 Apr regardless of:
Failure to do so may result in penalties up to $5,000 and/or court summons. |
| No notification or message displayed on myTax Portal | - | You are required to file your Income Tax Return if in the preceding calendar year:
|
To make changes, you need to file your Income Tax Return on myTax Portal from 1 Mar to 18 Apr. For details, please refer to e-Filing your Income Tax Return.
Before making changes to your relief claim, please check if you have met the qualifying conditions for the respective tax reliefs. Alternatively, you may use the Relief Checker and Parenthood Tax Rebate Eligibility Tool (XLSM, 67KB).
Please note that a personal income tax relief cap of $80,000 applies to the total amount of all tax reliefs claimed for each Year of Assessment.
For employment income
You will not be able to make changes to the income information transmitted by your employer. For any discrepancy, please check with your employer directly.
If there are subsequent amendments to your income information, your employer will transmit details of the amendments to us. We will send you the revised tax bill accordingly.
For self-employment income
For any discrepancy, you should clarify with your organisation on the correct amount of income and inform them to make any revision if the amount submitted is incorrect. The revised information will be reflected in your Income Tax Return within 7 days after your organisation has submitted the revised records to IRAS.
If the revised records are not reflected by the filing due date (i.e. 18 Apr), please amend the "Revenue" field under the "Sole-Proprietorship/ Self-Employment Income" section of your Income Tax Return to reflect the correct amount and submit the Income Tax Return by 18 Apr to avoid late filing penalties.
Please note that the revised information will not be displayed if you had already filed your Income Tax Return.
Business expenses are the costs you have incurred in the course of running your business. Only allowable business expenses may be deducted against your business income to reduce the amount of tax payable.
For details, please refer to allowable and disallowable business expenses.
After filing/ Before receiving your Income Tax Bill
You will receive your Notice of Assessment (NOA) (i.e. tax bill) based on your filing status:
- Direct Notice of Assessment (D-NOA): From mid Mar 2026
- No Filing Service (NFS)/ Required to file taxpayers: Generally, from end Apr 2026 to end Sep 2026
IRAS processes tax bills in batches, some taxpayers may receive them earlier than others.
If you have updated your notification preferences to receive digital notices, you will be notified via SMS and/or email when your tax bill is finalised
and ready for viewing on myTax Portal.
You may use the 'Update Contact & Notice Preferences'
digital service to check or update your notification preferences.
Once you are on GIRO payment scheme, your instalments will continue in May each year to Apr of the following year, based on a Provisional Instalment Plan (PIP).
Your PIP is computed based on your tax payable for the previous year’s taxes or current year’s estimated tax payable. The PIP allows you to enjoy the maximum 12 months instalment.
The tax instalments will be revised subsequently when your current tax bill is finalised. The tax instalments that you have paid will be used to offset your tax assessed and the instalments for the remaining months will be adjusted accordingly.
Excess payment, if any, will be automatically refunded to you. There is no need for you to make a claim for refund.
If you wish to revise the PIP to an amount that is close to your actual tax payable, please chat with us online.
After receiving your Income Tax Bill
IRAS will only grant instalments by GIRO. If you have an existing GIRO arrangement, you may appeal for longer instalment plan via the 'Apply/ Manage GIRO Plan' digital service on myTax Portal.
If you do not have an existing GIRO arrangement, please refer to the Guide to Apply, Edit and Cancel GIRO Plan (Individuals) (PDF,
1.8MB) for the detailed instructions to apply for eGIRO.
You may refer to Experiencing Difficulties in Paying Your Tax for more details.
Please use the 'Amend Tax Bill' digital service on myTax Portal to amend your tax bill for any of the following purposes:
- Revise income declaration;
- Add or amend claims for deductions and reliefs;
- Claim Parenthood Tax Rebate (PTR) (if the PTR account has not been created for your child); or
- Change in tax residency status (from non-resident to resident, if applicable).
Once your amendment has been processed, IRAS will issue your revised tax bill (digital/ paper) within 5 working days. For more complex cases, processing may take up to 2 months. We will notify you via your preferred notification mode when your revised tax bill is finalised or if more information is needed.
Find out whether your income is taxable and what tax reliefs you can claim:
- Income taxability (e.g. employment, trade, rental): What is taxable, what is not
- Personal Reliefs: Check your eligible reliefs using the Personal Relief Checker
- Note: Total personal relief is capped at $80,000
- PTR: Check eligibility with the PTR Eligibility Tool (XLSM, 67KB)
Tax Recovery Actions (Late Filing/ Payment)
It is an offence not to file your Income Tax Return by the due date. IRAS may offer you (or the precedent partner in the case of a partnership) the option to pay a composition amount (up to $5,000 depending on your compliance history) to compound your offence without prosecution.
To avoid court proceedings, you must:
- File your overdue tax return and any required documents via myTax Portal with your Singpass or Singpass Foreign user Account (SFA) (for Foreign Individuals); and
- Pay the composition amount
by the specified deadline on the notice to attend court/ summons.
Please log into myTax Portal to view your outstanding tax and make payment. If you're unable to pay the full amount immediately, you may contact IRAS to discuss payment arrangements. The appointed agent(s) will be discharged once all the outstanding tax and penalties are paid in full.
Auto-Inclusion Scheme
The AIS for Employment Income is available for all employers. Under this scheme, employers submit their employees’ employment income information to IRAS electronically. The submitted information will be automatically included in the employees' income tax assessment.
This simplifies employees' tax filing experience as they would not need to declare the submitted information when filing their own Income Tax Returns.
Please refer to Register for AIS for more details.
For Year of Assessment (YA) 2026, participation in AIS is compulsory for employers with 5 or more employees or employers who have received the "Notice to File Employment Income Of Employees Electronically under the Auto-Inclusion Scheme (AIS)" gazetted under S68(2) of the Income Tax Act (PDF, 160 KB).
For employers who are already in AIS, you are required to remain in the scheme even if your employee count falls below 5 during the year or in subsequent years.
However, if your organisation has ceased business operations or there are changes to the business constitution, please complete the Update on Organisation Status Form for IRAS' review.
If you have made an error in your submission regarding your employees' ID, income and deduction amounts or fields that affect the amounts that were submitted, you must submit the amendment file immediately. You may also use the Amendment Checker (XLSM, 85KB) to find out if an amendment submission is required.
If amendment is required to correct the error, there are 2 ways to prepare your amendment file:
- Revision submission (Recommended) – Overwrites your previous submission(s) with the latest values.
- Amendment submission – Updates only certain fields by adding or subtracting values.
You must choose your submission method before creating the amendment file, as it affects how your records will be processed and the amounts that you need to submit.
Refer to
Amend Submitted Records for the detailed amendment submission
steps.
Employers are not required to declare sole proprietor/ partners' income information under the
Auto-Inclusion Scheme (AIS) as these are trade income and not employment income.
If the trade income/ MediSave contributions were submitted wrongly as Salary/ Employee’s CPF contribution, please correct the records based on your
selected submission method in the table below.
Example:
Trade income and MediSave contributions submitted wrongly as:
- Salary = $50,000
- Employee's CPF Contribution = $5,000
| Method | What to submit |
|---|---|
| Revision submission (recommended) | Submit a revised record with all fields set to zero to remove the earlier record. |
| Amendment submission | Submit an amendment record to negate the affected partner or sole proprietor's income and CPF contribution. Do note that the amounts should be in negative values of that amount submitted previously:
|
Please approach CPF Board to reclassify the CPF contribution to self-employed CPF contributions.
Please complete the
Update on Organisation Status Form to inform IRAS if you are ceasing business operations or if there are changes to your business constitution.
Before withdrawing your organisation, you are required to complete any outstanding submissions of employees’ employment
income information.
For more details, please refer to Inform IRAS if the Organisation Status has Changed.
You may log into myTax Portal (Employers > Submit Employment Income Records > select the relevant tab(s) under "Summary of Records" and click <VIEW> for the required files).
Tax Clearance
Generally, when your non-Singapore Citizen employee ceases employment with you in Singapore, goes on an overseas posting or plans to leave Singapore for more than three months, you must notify IRAS at least one month in advance and withhold all monies due to the employee from the date you are aware of his impending cessation of employment or departure from Singapore. The type of pass your employee holds (including long-term visit pass and dependant's pass) does not affect the tax clearance requirement.
For details, please refer to Tax Clearance for Employees. You may also use the Tax Clearance Calculator (XLS, 115KB) to find out whether tax clearance is required for your employee and the guide (PDF, 1.9MB) for step-by-step filing instructions.
Typically, the processing time for Form IR21 is:
- e-Filing: Within 7 working days
- Paper filing: Within 21 days
Processing time may take longer if the information given in the Form IR21 is incomplete or when IRAS needs to seek clarification on the submitted information.
You may check the status at myTax Portal under "Employers" > "View Form IR21 Records". Please refer to the step-by-step guide (PDF, 891KB) if you need assistance.
The Clearance Directive will be mailed to you within five to seven working days after the Form IR21 is processed. Separately, an electronic copy of the Clearance Directive will be made available on myTax Portal within three working days after the Form IR21 is processed.
If you need to make changes to an earlier Form IR21, you will need to submit another Form IR21. For details, please refer to Changing Filing Details/Withdrawing Form IR21.
However, if the amendment is because you filed the Form IR21 under the wrong employer, please email us the employee’s particulars. Thereafter, please submit
another Form IR21 for the employee under the correct employer.
Chat online with us
Chat with us online to get quick tax answers for a shorter wait time.
Operating hours:
- 8:00am to 5:00pm for Mondays to Fridays (except Public Holidays)
- 8:00am to 1:00pm for Eve of Christmas, New Year and Chinese New Year
Call us
Helpline operating hours:
- Mondays to Fridays: 8 am to 5 pm (Avoid peak hours from 11.30am to 2pm)
- Saturdays, Sundays, and Public Holidays: Closed
- Eve of Christmas, New Year and Chinese New Year: 8am to 1pm
| Individual Income Tax Matters | Contact number |
|---|---|
Employee Self-employed Partnerships Tax Clearance Late Filing / Payment Matters (e.g. Letters on reminder to file / pay, penalties for late filing / payment)
|
1800 356 8300 for local calls (+65) 6356 8300 from overseas |
Tax Recovery Actions (e.g. Notice to Attend Court/Summons, appointment of bank/employers as agents for payments, travel restriction order) | (+65) 6356 7012 |
| Employer-related Matters | Contact number |
|---|---|
| Auto-Inclusion Scheme (AIS) / e-Submission of Employment Income / Commission / Donations |
1800 356 8300 for local calls (+65) 6356 8300 from overseas |
| Employees' Remuneration (e.g. Form IR8A) | |
| Tax Clearance for Foreign Employees | |
| Late Filing / Payment Matters | (+65) 6356 7012 |
Send an enquiry
For added security, email your case-specific enquiries on myTax Portal using your Singpass, Singpass Foreign user Account (SFA) or Corppass.
If you do not have Singpass, SFA or Corppass, email your general tax enquiries using these online forms:
For enquiries relating to filing/payment reminder or submission of Statement of Accounts which has not been submitted during e-Filing, please email us on myTax Portal using your Singpass or Singpass Foreign user Account (SFA).
For all other matters, please write to us using the following relevant links:
- General tax matters
- e-Filing system help
- Filing/ payment reminder, late payment penalty or late filing fees
- Tax recovery actions (e.g. appointment of bank/ employer/ tenant as agent; Travel Restriction Order; Notice to Attend Court/ Summons)
- Enforcement of property sale (select this option if you are a representative of HDB or a Law Firm)
Case escalation
If there are cases in the following situations and you wish to contact us for case escalation, please submit your request via the relevant FormSG below:
- Cases where more than 6 months have passed from the date of last correspondence with complete information sent to IRAS.
- Cases where no further progress can be made due to taxpayer/ tax agent and IRAS holding different positions or where taxpayer/ tax agent wants to reach out to IRAS before deciding to request for issuance of Notice of Refusal to Amend. It does not include cases where officers are still raising queries to understand the facts of the case.
Please note that only cases which fall within the above situations will be escalated. For all other scenarios, please contact the case officer directly or our Helpline at 1800 356 8300. Thank you.