Frequently asked questions

You may view the list of Frequently Asked Questions (FAQs) here

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Chat with us online to get quick tax answers for a shorter wait time.

Operating hours:

  • 8:00am to 5:00pm for Mondays to Fridays (except Public Holidays)
  • 8:00am to 1:00pm for Eve of Christmas, New Year and Chinese New Year
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Call us

Helpline operating hours:

  • Mondays to Fridays: 8 am to 5 pm (Avoid peak hours from 11.30am to 2pm)
  • Saturdays, Sundays, and Public Holidays: Closed
  • Eve of Christmas, New Year and Chinese New Year: 8am to 1pm
To continuously improve our taxpayer experience, calls may be recorded for our quality monitoring and coaching purposes.

Kindly note that mobile calls to 1800 service lines incur airtime charges. Calls are free of charge only from regular land lines

Property Matters Contact number
Property Tax 1800 356 8300 for local calls
(+65) 6356 8300 from overseas
Stamp Duty 1800 460 4923 for local calls
(+65) 6460 4923 from overseas
Appraiser's Licence
House and Unit Numbers
(+65) 6351 2442
(+65) 6351 2461
Late Filing / Payment Matters
(e.g. Letters on reminder to file / pay, penalties for late filing / payment)
1800 356 8300 for local calls
(+65) 6356 8300 from overseas
Other Enforcement Actions
(e.g. Letters on appointment of bank / tenant / lawyer / employer as agents for payments)
 (+65) 6356 7012

Send an enquiry

For added security, email your case-specific enquiries via myTax Mail on myTax Portal using your Singpass, Singpass Foreign user Account (SFA) or Corppass.

If you do not have Singpass, SFA or Corppass, email your general tax enquiries using these online forms:

  1. Enquiries on Property Tax Payable (Annual Value/ Tax Rates/ Reliefs) 
  2. Enquiries on Payment Reminder and Late Payment Penalty for Property Tax
  3. Enquiries on Enforcement actions (e.g. Appointment of Bank/ Tenant/ Lawyer and/or Employer as Agents) - Property Tax