Frequently asked questions
You may view the list of Frequently Asked Questions (FAQs) here.
Chat online with us
Chat with us online to get quick tax answers for a shorter wait time.
Operating hours:
- 8:00am to 5:00pm for Mondays to Fridays (except Public Holidays)
- 8:00am to 1:00pm for Eve of Christmas, New Year and Chinese New Year
Call us
Helpline operating hours:
- Mondays to Fridays: 8 am to 5 pm (Avoid peak hours from 11.30am to 2pm)
- Saturdays, Sundays, and Public Holidays: Closed
- Eve of Christmas, New Year and Chinese New Year: 8am to 1pm
To continuously improve our taxpayer experience, calls may be recorded for our quality monitoring and coaching purposes.
Kindly note that mobile calls to 1800 service lines incur airtime charges. Calls are free of charge only from regular land lines.
| Property Matters | Contact number |
|---|---|
| Property Tax | 1800 356 8300 for local calls (+65) 6356 8300 from overseas |
| Stamp Duty | 1800 356 8300 for local calls (+65) 6356 8300 from overseas |
| Appraiser's Licence House and Unit Numbers | (+65) 6351 2372 (+65) 6351 2461 |
| Late Filing / Payment Matters (e.g. Letters on reminder to file / pay, penalties for late filing / payment) | 1800 356 8300 for local calls (+65) 6356 8300 from overseas |
| Tax Recovery Actions (e.g. Letters on appointment of bank / tenant / lawyer / employer as agents for payments) | (+65) 6356 7012 |
Send an enquiry
For added security, email your case-specific enquiries via myTax Mail on myTax Portal using
your Singpass, Singpass Foreign user Account (SFA) or Corppass.
If you have an NRIC or FIN, you may register for Singpass if you have not done so. Otherwise, you may apply for an SFA if you do not have a Singpass.
If you do not have Singpass, SFA or Corppass, email your general tax enquiries using these online forms: