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Frequently asked questions
Please refer to the list of Frequently Asked Questions (FAQs).
Chat online with us
Chat with us online to get quick tax answers for a shorter wait time.
Operating hours:
- 8 a.m. to 5 p.m. for Mondays to Fridays (except Public Holidays)
- 8 a.m. to 1 p.m. for Eve of Christmas, New Year and Chinese New Year
Call us
Helpline operating hours:
- Mondays to Fridays: 8 a.m. to 5 p.m. (Avoid peak hours from 11.30 a.m. to 2 p.m.)
- Saturdays, Sundays and Public Holidays: Closed
- Eve of Christmas, New Year and Chinese New Year: 8 a.m. to 1 p.m.
To continuously improve our taxpayer experience, calls may be recorded for our quality monitoring and coaching purposes.
Kindly note that mobile calls to 1800 service lines incur airtime charges. Calls are free of charge only from regular land lines.
| Property matters | Contact number |
|---|---|
| Property Tax | 1800 356 8300 for local calls (+65) 6356 8300 from overseas |
| Stamp Duty | 1800 356 8300 for local calls (+65) 6356 8300 from overseas |
| Appraiser's License House and unit numbers | (+65) 6351 2442 (+65) 6351 2461 |
| Late filing / payment matters (e.g. letters on reminder to file / pay, penalties for late filing / payment) | 1800 356 8300 for local calls (+65) 6356 8300 from overseas |
| Tax recovery actions (e.g. letters on Court Summons, appointment of bank / employers as agents for payments, travel restriction order) | (+65) 6356 7012 |
Send an enquiry
For added security, email your case-specific enquiries via myTax Mail on
myTax Portal (Stamp Duty Login) using your Singpass or Singpass Foreign user Account (SFA) or
Singpass (Business User).