Frequently asked questions

You may view the list of Frequently Asked Questions (FAQs) here.

Chat online with us

Chat with us online to get quick tax answers for a shorter wait time.

Operating hours:

  • 8am to 5pm for Mondays to Fridays (except Public Holidays)
  • 8am to 1pm for Eve of Christmas, New Year and Chinese New Year


Call us

Helpline operating hours:

  • Mondays to Fridays: 8am to 5pm (Avoid peak hours from 11.30am to 2pm)
  • Saturdays, Sundays, and Public Holidays: Closed
  • Eve of Christmas, New Year and Chinese New Year: 8am to 1pm 

To continuously improve our taxpayer experience, calls may be recorded for our quality monitoring and coaching purposes.

Kindly note that mobile calls to 1800 service lines incur airtime charges. Calls are free of charge only from regular land lines.

Property matters Contact number
Property Tax1800 356 8300 for local calls
(+65) 6356 8300 from overseas
Stamp Duty 1800 356 8300 for local calls
(+65) 6356 8300 from overseas
Appraiser's License
House and unit numbers
(+65) 6351 2442
(+65) 6351 2461

Late filing / payment matters
(e.g. letters on reminder to file / pay, penalties for late filing / payment)
1800 356 8300 for local calls
(+65) 6356 8300 from overseas
Other enforcement actions
(e.g. letters on Court Summons, appointment of bank / employers as agents for payments, travel restriction order)
(+65) 6356 7012

Send an enquiry

For added security, email your case-specific enquiries via myTax Mail on myTax Portal using your Singpass or Singpass Foreign user Account (SFA) or Singpass (Business User).