Frequently asked question

Call us

Helpline operating hours:

  • Mondays to Fridays: 8 am to 5 pm (Avoid peak hours from 11.30am to 2pm)
  • Saturdays, Sundays, and Public Holidays: Closed
  • Eve of Christmas, New Year and Chinese New Year: 8am to 1pm

To continuously improve our taxpayer experience, calls may be recorded for our quality monitoring and coaching purposes.

Kindly note that mobile calls to 1800 service lines incur airtime charges. Calls are free of charge only from regular land lines.

Phone number
Withholding Tax Treatment for Foreign Professionals / Directors 1800 356 8300 for local calls

(+65) 6356 8300 from overseas
Withholding Tax Treatment for Non-Resident Companies 1800 356 8622 for local calls

(+65) 6356 8622 from overseas
Late Filing of Withholding Tax Forms / Confirmation of Payment / Enforcement of Section 45 Withholding Tax  (+65) 6356 7012

Send an enquiry

For added security, email your case-specific enquiries via myTax Mail in myTax Portal using your Singpass, Singpass Foreign user Account (SFA) or Corppass.

If you do not have Singpass, SFA or Corppass, email your general tax enquiries using these online forms: