Chat with us online or call us

Schemes and Grants

Contact mode

Operating hours

Progressive Wage Credit Scheme (PWCS)

  • Use our chatbot via the ‘Chat with IRAS’ button located at the right corner of this page for quick guidance.
  • Chat with our live agents online via this button.

CHAT WITH US

  • Our chatbot is available 24/7 for your convenience.
  • Our live chat operating hours are from:
    • 8.00am to 5.00pm for Mondays to Fridays (except Public Holidays)
    • 8:00am to 1:00pm for Eve of Christmas, New Year and Chinese New Year
Senior Employment Credit/ Enabling Employment Credit/ CPF Transition Offset (SEC/EEC/CTO)

Uplifting Employment Credit (UEC)

Jobs Growth Incentive (JGI)

MediShield Life Premium

CareShield Life Premium  		(+65) 6356 7012 for late payment matters

Our helpline operating hours are from:

  • Mondays to Fridays: 8 am to 5 pm (Avoid peak hours from 11.30am to 2pm)
  • Saturdays, Sundays, and Public Holidays: Closed
  • Eve of Christmas, New Year and Chinese New Year: 8am to 1pm

To continuously improve our taxpayer experience, calls may be recorded for our quality monitoring and coaching purposes.

Kindly note that mobile calls to 1800 service lines incur airtime charges. Calls are free of charge only from regular land lines.
Enterprise Innovation Scheme (EIS)

For companies

1800 356 8622 for local calls

(+65) 6356 8622 from overseas

For sole-proprietorships and partnerships

(+65) 6351 3375


    Send an enquiry

    For added security, email your case-specific enquiries via myTax Mail on myTax Portal using your Singpass, Singpass Foreign User Account (SFA) or Corppass.

    If you do not have Singpass, SFA or Corppass, email your general scheme enquiries using these online forms: