Call us

Helpline operating hours:

  • Mondays to Fridays: 8 am to 5 pm (Avoid peak hours from 11.30am to 2pm)
  • Saturdays, Sundays, and Public Holidays: Closed
  • Eve of Christmas, New Year and Chinese New Year: 8am to 1pm

In line with our efforts to continuously improve our helpline services, conversations over the helpline may be recorded for our quality monitoring and coaching purposes.

Matters on schemes

Contact number

MediShield Life Premium

(+65) 6356 7012 for late payment matters

Wage Credit Scheme (WCS)

1800 352 4727 for local calls

(+65) 6352 4727 from overseas

Jobs Support Scheme

1800 352 4728 for local calls

(+65) 6352 4728 from overseas

Jobs Growth Incentive

(+65) 6351 3566

Special Employment Credit (SEC)

CPF Transition Offset Scheme (CTO)

Enabling Employment Credit (EEC)

(+65) 6351 3288

Write to us

For non-confidential enquiries, please select the relevant form:

Matters on schemes

FormSG

MediShield Life Premium

go.gov.sg/ask-enfmshl

Wage Credit Scheme (WCS)

go.gov.sg/askwcs

Jobs Support Scheme

go.gov.sg/payout

Jobs Growth Incentive

go.gov.sg/jgiask

Special Employment Credit (SEC)

CPF Transition Offset Scheme (CTO)

Enabling Employment Credit (EEC)

go.gov.sg/askpayout1

For added security, you may email us via myTax Mail in myTax Portal using your Singpass or Corppass.