Call us
Helpline operating hours:
- Mondays to Fridays: 8 am to 5 pm (Avoid peak hours from 11.30am to 2pm)
- Saturdays, Sundays, and Public Holidays: Closed
- Eve of Christmas, New Year and Chinese New Year: 8am to 1pm
In line with our efforts to continuously improve our helpline services, conversations over the helpline may be recorded for our quality monitoring and coaching purposes.
Matters on schemes | Contact number |
|---|---|
MediShield Life Premium | (+65) 6356 7012 for late payment matters |
Progressive Wage Credit Scheme (PWCS) | (+65) 6351 3390 |
Jobs Support Scheme | 1800 352 4728 for local calls (+65) 6352 4728 from overseas |
Jobs Growth Incentive | (+65) 6351 3566 |
Senior Employment Credit (SEC) CPF Transition Offset Scheme (CTO) Enabling Employment Credit (EEC) | (+65) 6351 3288 |
Send an enquiry
For added security, email your case-specific enquiries via myTax Mail on myTax Portal using your Singpass, Singpass Foreign User Account (SFA) or Corppass.
If you do not have Singpass, SFA or Corppass, email your general scheme enquiries using these online forms:
- MediShield Life Premium
- Progressive Wage Credit Scheme (PWCS)
- Wage Credit Scheme (WCS)
- Jobs Support Scheme
- Jobs Growth Incentive
- Senior Employment Credit (SEC)/CPF Transition Offset Scheme (CTO)/Enabling Employment Credit (EEC)