Call Us

Got a question? Save waiting time and get quick tax answers @Ask Jamie (24/7) or chat with us online (for selected tax services from 8am to 5pm on Mondays to Fridays.


Helpline Operating Hours

Mondays to Fridays: 8 am to 5 pm for all enquiries
Saturdays, Sundays and Public Holidays : Closed


Self-help using our 24 Hour Toll-Free Integrated Phone Services

Simply dial the number listed in our Integrated Phone Services for the services that you require and follow the instructions for self-help.

There are step-by-step instructions to guide you.

For Overseas Callers

When dialling numbers beginning with "1800", please replace "1800" with our country code "65", followed by "6" and the number you wish to call.

  • E.g. instead of 1800 XXX XXXX, dial 65 6XXX XXXX.

Helplines

If you need to speak to a Tax Officer, please call the relevant helpline numbers:

Individual Income Tax & Property Tax

MediShield Life Premium

Corporate Income Tax/ Employer-related Matters

GST

Appraiser's Licence & House Numbers

Other Taxes

e-Services (myTax Portal/ e-Submission of Employment Income, Donations/Commission)

Enforcement-related Matters

Tax Evasion

General Matters

Quality Service Manager (QSM)


From 3 Sep 2018, customers who wish to enquire on business registration and business advisory matters, please call the relevant helpline numbers:

ACRA Helpdesk: 6248 6028

Enterprise Infoline: 6898 1800

CorpPass Helpdesk: 6643 0577


Individual Income Tax and Property Tax


You can find the answers to some frequently asked questions below:


    Visit Tax Season 2019 -- All You Need to Know to find out more.

    If you wish to visit us, please make an appointment at least 2 working days in advance for shorter wait time. Walk-in without appointment may have to wait for more than 2 hours.

    Helpline Fax
    Salaried Employee

    1800 356 8300 ^

    Chat with us online


    N.A.*
    Self-Employed/Partnership
    Tax Clearance

    Property Tax

    (For Stamp Duty Enquiry, please click here )

    ^Our peak hours are from 10am to 2.30pm and we receive more calls on Monday & the day after public holidays. Phone lines may be less busy before 10.00am and after 2.30pm.

    * Due to low usage, facsimile services will no longer be available.

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    MediShield Life (MSHL) Premium

    Frequently Asked Questions


    Visit our MSHL webpages to find out more.

    Can't seem to find your answer from our website or e-Services? Call us!


    Helplines
    Late Payment of MediShield Life Premium
    (+65) 6356 7012

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    Corporate Income Tax/ Employer-related Matters

    The due date for e-Filing of the Corporate Income Tax Return (Form C-S/ C) for Year of Assessment 2019 is 15 Dec 2019

    Before you can e-File the Form C-S/ C at mytax.iras.gov.sg, you need to be granted with either:
    • "Access to all e-Services" in CorpPass; or
    • "Approver" role for the "Corporate Tax (Filing and Applications)" e-Service in CorpPass.

    For assistance on CorpPass setup, please refer to the following for guidance.

    For Companies
    - CorpPass Step-by-Step Guide for Companies (8.59MB)
    - Frequently Asked Questions (FAQs) on CorpPass for Companies (297KB)
    - Guide on How to Log In to myTax Portal Using CorpPass (973KB)

    Applicable to a company director who is e-Filing for the company
    - CorpPass Simplified Guide for Companies (615KB)

    For Tax Agents
    - CorpPass Step-by-Step Guide for Tax Agents (9.62MB)
    - FAQs on CorpPass for Tax Agents (464KB)

    For Foreign Entities
    - CorpPass Step-by-Step Guide for Foreign Entities (9.96MB)

    Login/ e-Filing Issues Encountered at myTax Portal
    Please click here (193KB) for a list of common login/ e-Filing issues encountered at myTax Portal.

    Please visit Corporate Tax Filing Season 2019 for more filing tips.

    Get instant answers from our popular FAQs! 

    You can also get immediate answers from Ask Jamie by entering your questions into the Ask Jamie pop-up dialogue at the Corporate Tax webpages.

    Phone lines may be less busy from 8.30am to 10.30am. Expect a waiting time of 15 minutes or longer if you call the Corporate Tax Helpline from Oct to Dec (our peak period). 

    Helplines
    myTax Portal (Log-in enquiries) 1800 356 8015
    e-Submission of Employment Income (Technical Enquiries / Auto-Inclusion Scheme (AIS))
    Chat with us online
    Employees' Remuneration (e.g. Form IR8A) 1800 356 8300

    Wage Credit Scheme (WCS)

    1800 352 4727
    Late Filing or Failure to File Form C-S/ C
    Late Payment or Non-Payment of Taxes
    (+65) 6356 7012

    Estimated Chargeable Income (ECI)/
    Filing of Form C-S/ C

    Local Callers

    1800 356 8622

    Overseas Callers

    (+65) 6356 8622

    Payment Matters

    e-Filing of Withholding Tax
    (+65) 6356 7012
    Tax Clearance for Foreign Employees 1800 356 8300


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    Withholding Tax
    Helplines Fax
    Withholding Tax on Foreign Professionals / Directors 1800 356 8300
    N.A.*

    Withholding Tax on Non-Resident Companies

    Local Callers

    1800 356 8622

    Overseas Callers

    (+65) 6356 8622

    Filing of Withholding Tax Forms / Confirmation of Payment / Enforcement of Section 45 Withholding Tax (+65) 6356 7012

    * Due to low usage, facsimile services will no longer be available.

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    GST

    Helplines Fax
    Goods & Services Tax 1800 356 8633
    N.A.*

    * Due to low usage, facsimile services will no longer be available.

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    Appraiser's Licence & House Numbers

    Helplines Fax
    Appraiser's Licence (+65) 6351 2465
    N.A*
    House Numbers (+65) 6351 2464/ 2442

    * Due to low usage, facsimile services will no longer be available.

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    Other Taxes

    Helplines Fax
    Stamp Duties

    1800 460 4923