Call Us

Got a question? Save waiting time and get quick tax answers @Ask Jamie (24/7) or chat with us online (for selected tax services from 8am to 5pm on Mondays to Fridays.


Helpline Operating Hours

Mondays to Fridays: 8 am to 5 pm for all enquiries
Saturdays, Sundays and Public Holidays : Closed


Self-help using our 24 Hour Toll-Free Integrated Phone Services

Simply dial the number listed in our Integrated Phone Services for the services that you require and follow the instructions for self-help.

There are step-by-step instructions to guide you.

For Overseas Callers

When dialling numbers beginning with "1800", please replace "1800" with our country code "65", followed by "6" and the number you wish to call.

  • E.g. instead of 1800 XXX XXXX, dial 65 6XXX XXXX.

Helplines

If you need to speak to a Tax Officer, please call the relevant helpline numbers:

Individual Income Tax & Property Tax

MediShield Life Premium

Productivity and Innovation Credit

Corporate Income Tax/ Employer-related Matters

GST

Appraiser's Licence & House Numbers

Other Taxes

e-Services (myTax Portal/ e-Submission of Employment Income, Donations/Commission)

Enforcement-related Matters

Tax Evasion

General Matters

Quality Service Manager (QSM)


From 3 Sep 2018, customers who wish to enquire on business registration and business advisory matters, please call the relevant helpline numbers:

ACRA Helpdesk: 6248 6028

Enterprise Infoline: 6898 1800

CorpPass Helpdesk: 6643 0577


Individual Income Tax and Property Tax


You can find the answers to some frequently asked questions below:


    Visit Tax Season 2019 -- All You Need to Know to find out more.

    If you wish to visit us, please make an appointment at least 2 working days in advance for shorter wait time. Walk-in without appointment may have to wait for more than 2 hours.

    Helpline Fax
    Salaried Employee

    1800 356 8300 ^

    Chat with us online


    N.A.*
    Self-Employed/Partnership
    Tax Clearance
    Property Tax

    ^Our peak hours are from 10am to 2.30pm and we receive more calls on Monday & the day after public holidays. Phone lines may be less busy before 10.00am and after 2.30pm.

    * Due to low usage, facsimile services will no longer be available.

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    MediShield Life (MSHL) Premium

    Frequently Asked Questions


    Visit our MSHL webpages to find out more.

    Can't seem to find your answer from our website or e-Services? Call us!


    Helplines
    Late Payment of MediShield Life Premium
    (+65) 6356 7012

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    Productivity and Innovation Credit Scheme

    Frequently Asked Questions

    Visit our PIC webpages to find out more.

    For your convenience, you can check your application status/ outcome via the "View PIC Cash Payout Application Status" and "View PIC Scheme Notices" e-Services at mytax.iras.gov.sg.

    1. Authorise yourself (Director), your employees or your tax agents, for "PIC Cash Payout" in CorpPass to access PIC e-Services. First time using our e-Services? Check out our simple step-by-step guides!
    2. Log on to mytax.iras.gov.sg.
    3. View PIC Cash Payout Application Status and PIC Scheme Notices.

    Can't seem to find an answer from our website or e-Services? Call us!
    Phone lines may be less busy from 8.30am to 10.30am


    Helplines
    myTax Portal (Log-in enquiries) 1800 356 8015
    PIC Matters for Companies (e.g. private limited company)

    Local Callers

    1800 356 8622 ^

    Overseas Callers

    (+65) 6356 8622 ^

    PIC Matters for Self-Employed/ Partnership (e.g. Sole-Proprietorship/ Partnership) (+65) 6351 3534

    ^ Expect a waiting time of 15 minutes or longer, if you call the Corporate Tax Helpline from Oct to Dec (our peak period).

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    Corporate Income Tax/ Employer-related Matters

    View and manage your company's tax transactions with IRAS at mytax.iras.gov.sg at your convenience.

    Before you can access IRAS' Corporate Tax e-Services at mytax.iras.gov.sg, you need to be granted with either:
    • "Access to all e-Services" in CorpPass; or
    • "Approver" role for the "Corporate Tax (Filing and Applications)" e-Service in CorpPass.

    For assistance on CorpPass setup, please refer to the following for guidance.

    For Companies
    - CorpPass Step-by-Step Guide for Companies (8.59MB)
    - Frequently Asked Questions (FAQs) on CorpPass for Companies (297KB)
    - Guide on How to Log In to myTax Portal Using CorpPass (973KB)

    Applicable to a company director who is e-Filing for the company
    - CorpPass Simplified Guide for Companies (615KB)

    For Tax Agents
    - CorpPass Step-by-Step Guide for Tax Agents (9.62MB)
    - FAQs on CorpPass for Tax Agents (464KB)

    For Foreign Entities
    - CorpPass Step-by-Step Guide for Foreign Entities (9.96MB)

    Login/ e-Filing Issues Encountered at myTax Portal
    Please click here (193KB) for a list of common login/ e-Filing issues encountered at myTax Portal.

    Get instant answers from our popular FAQs!

    You can also get immediate answers from Ask Jamie by entering your questions into the Ask Jamie pop-up dialogue at the Corporate Tax webpages.

    Phone lines may be less busy from 8.30am to 10.30am.

    Helplines
    myTax Portal (Log-in enquiries) 1800 356 8015
    e-Submission of Employment Income (Technical Enquiries / Auto-Inclusion Scheme (AIS))
    Chat with us online
    Employees' Remuneration (e.g. Form IR8A) 1800 356 8300

    Wage Credit Scheme (WCS)

    The government has disbursed payouts under the Wage Credit Scheme to eligible companies. Companies will receive the payout automatically in their GIRO bank account for Income Tax/ GST, or bank account that is registered with PayNow Corporate. Otherwise, companies will receive the payout in cheque.

    1800 352 4727
    Late Filing or Failure to File Form C-S/ C
    Late Payment or Non-Payment of Taxes
    (+65) 6356 7012

    Estimated Chargeable Income (ECI)/
    Filing of Form C-S/ C

    The e-Filing due date of the Income Tax Return (Form C-S/ C) for the Year of Assessment 2019 for companies is 15 Dec 2019. For filing matters relating to sole-proprietorships and partnerships, please refer to Individual Income Tax and Property Tax.

    Local Callers

    1800 356 8622

    Overseas Callers

    (+65) 6356 8622

    Payment Matters

    e-Filing of Withholding Tax
    (+65) 6356 7012
    Tax Clearance for Foreign Employees 1800 356 8300


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    Withholding Tax
    Helplines Fax
    Withholding Tax on Foreign Professionals / Directors 1800 356 8300
    N.A.*

    Withholding Tax on Non-Resident Companies

    Local Callers

    1800 356 8622

    Overseas Callers

    (+65) 6356 8622

    Filing of Withholding Tax Forms / Confirmation of Payment / Enforcement of Section 45 Withholding Tax (+65) 6356 7012

    * Due to low usage, facsimile services will no longer be available.

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    GST

    Helplines Fax
    Goods & Services Tax 1800 356 8633
    N.A.*

    * Due to low usage, facsimile services will no longer be available.

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    Appraiser's Licence & House Numbers

    Helplines